I’ve been a regular customer of Tiffin Box for the past six months, ordering breakfast, lunch, and dinner daily for myself and my staff members. The food is exceptional, delicious, affordable, and genuinely homely. There are no artificial colors or flavor enhancers used; it truly feels like home-cooked food.
One of my employees is extremely sensitive to outside food and usually brings his meals from home. However, for the past six months, he's been eating food from Tiffin Box without any issues. This is the first time he’s been able to regularly eat outside food without discomfort or illness. That alone speaks volumes about the quality and hygiene they maintain.
I usually order the standard pack, which includes one non-veg meal every day. The quality and quantity have been consistently excellent. I’m genuinely surprised at how they manage to deliver such high-quality food at such an affordable price.
Their customer support team, especially Anjala and Anshidha, deserves special mention. They are exceptionally well-trained, responsive, and polite. Their support and suggestions have made me even more comfortable continuing with the service.
One of my concerns was the plastic and paper waste from packaging, especially since I operate from a commercial complex with limited disposal facilities. When I raised this with the team, they immediately came up with an innovative solution, offering to deliver food in reusable tiffin boxes. After each use, we wash the boxes, and the delivery person collects them during the next delivery. This simple but effective solution saved me the headache of managing daily waste.
There was one instance when a delivery delay was expected because their delivery person had met with a minor accident. They informed me early in the day that there might be a delay or some routes might not be serviced. I appreciated the transparency and professionalism. Fortunately, I still received the food on time that day.
Lately, I’ve noticed some negative reviews online, especially about delivery delays. Personally, I haven’t faced any such issue. And even if there is a 5–6 minute delay, they always communicate in advance; and honestly, it’s completely understandable. They’re human beings doing their best, whether it’s under the scorching sun or heavy rain, navigating through the heavy Kakkanad Infopark and Chittethukara traffic blocks. A few minutes' delay doesn’t bother me because I see the effort they put in every single day to deliver fresh food on time. And if people are only pointing out this small delay and not the food quality or taste, it actually means they are doing an exceptional job with the food. Keep up the great work!
Overall, I’m extremely satisfied with Tiffin Box; their food, pricing, customer service, and their proactive approach to feedback. I highly recommend them to hostellers, startups, and offices looking for clean, healthy, and homely meals for...
Read moreTiffin Box, located in Kakkanad, has earned a remarkable reputation for its commitment to delivering high-quality, delicious meals throughout the day. Whether you’re looking for a hearty breakfast, a fulfilling lunch, or a satisfying dinner, this tiffin service ensures that each meal is prepared with care and precision, making it a go-to choice for food lovers in the area.
Breakfast: A Perfect Start to Your Day
The breakfast offerings at Tiffin Box are nothing short of exceptional. From the moment you open the box, the aroma is inviting, and the presentation reflects the thought put into each meal. Whether it’s the classic idli and sambar, fluffy dosas with coconut chutney, or the rich and creamy upma, each dish tastes as good as it looks. The ingredients are fresh, and the flavors are well-balanced, offering a perfect blend of spiciness and mildness. What stands out is the consistency – every morning, you can expect the same high quality, making it a reliable start to the day.
Lunch: Wholesome and Flavorful
For lunch, Tiffin Box continues to impress with its variety and taste. The dishes are well-portioned and cater to a wide range of tastes, from spicy curries to mild rice-based dishes. The biryanis and curries, especially the chicken and vegetarian varieties, are bursting with flavor, cooked to perfection. The accompaniments – from chapatis to sides like papad and pickles – are equally satisfying, and you can always count on them being fresh and warm. Every bite feels like it’s been prepared with an understanding of what makes a dish not just tasty, but comforting.
Dinner: A Perfect Wind-Down Meal
Dinner at Tiffin Box is the perfect conclusion to your day. The meals are light yet flavorful, ideal for an evening meal. Whether it’s a comforting bowl of rice and dal, or a variety of mixed vegetable dishes, the food feels wholesome without being heavy. Tiffin Box provides a range of options that suit different dietary needs, all while ensuring great taste. What truly elevates the experience is the timely delivery – every meal arrives on time, hot and fresh, making it a reliable option for anyone looking for a delicious and easy dinner solution.
Timely and Efficient Delivery
One of the standout features of Tiffin Box Kakkanad is its punctual delivery service. The tiffin boxes arrive on time, ensuring that each meal is fresh and ready to be enjoyed. Whether it’s breakfast, lunch, or dinner, you can count on the team to deliver your food promptly, making it a convenient option for busy individuals...
Read moreUnhygienic food and pathetic service. I have used this food delivery service for over five months and stopped monthly subscription since last month due to their consistently disappointing experience. The food often does not match what is ordered; for example, I have received chicken instead of fish fry, and they simply say they can't do anything about it, expecting me to accept whatever they deliver. They charge extra for non-vegetarian food which is fine, but often they will not include non veg with parcel, and respond irresponsibly by saying they forgot. On more than one occasion, I have found hair in my food. Additionally, I have frequently had to contact customer care because items like omelets or chicken curry were missing from my order. Once, I even received veg kuruma instead of the chicken curry I ordered with ghee rice. The service is extremely unprofessional and the quality of food is poor. To get a refund, I have to message them multiple times daily and they only refund after a week or more. Go for it only if you have enough time to fight with their staff about food and enough money to order another food online. Overall, this is the worst mess service I have ever encountered. Customer care people don't even respond if you want to...
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