Café Coffee Day — Restaurant in Kolkata

this is the worst CCD ever i have ever been. 1. no waiters come to get the order even one waitress saw and greeted when i went inside. so i had to go to the counter and ask them to come. 2. the workers were chatting so loudly. obviously their duty is to serve customers. but instead of this, they just keep chatting and dont listen to the customer. 3. one waitress insisted me to pay for one item which i cancelled when ordering. i refused to pay for it but according to her, since it's already ordered in the machine and the item is ready, she can't cancel. Though she apologized, she should have listened much carefully and confirm the order. it was really annoying. 4. there are a few charging points. and when i was looking for it, they suggested me one. but that area was too cold for me so i told them that im going to another corner. eventually the charging point i went for was broken. when i told that its not working, they told me that they knew that its broken but still they didnt tell me. why? so i had to move places 3 times. it is really sad that this CCD has such waitresses even though the location and ambiance are good and separated smoking seats is really good point of this CCD. im not gonna...

As someone who frequents Café Coffee Day regularly, I can confidently say it never disappoints. It’s my little comfort zone—great vibes, friendly staff, and consistently good treats.

On my recent visit, I ordered my favorites: the Crunchy Frappe and the Sizzle My Brownie Sundae. The Crunchy Frappe was, as always, smooth, chilled, and perfectly blended with just the right amount of crunch to keep things interesting. It’s the kind of drink that instantly lifts your mood.

And the Sizzle My Brownie Sundae? A whole experience in itself! The sizzling hot brownie, rich chocolate sauce, and cool scoop of vanilla ice cream create the most satisfying dessert moment. It’s theatrical, delicious, and comforting—everything I want when I need a sweet escape.

Whether I’m catching up with friends or just enjoying some me-time, this place has become a regular part of my routine. Always looking forward to...

I'm forced to write a negative feedback this time. I have been here in the past and it was much better then. The service is slow. Especially when you have pre-made ingredients all you have is to assemble and heat the sandwich. Filter coffee was cold. Iced mocha was icy- full of ice that melted so quickly that the drink turned watery. Asked for a smoked chicken sandwich and got a tandoori chicken sandwich. It was changed afterwards. Air conditioning was not working. Upon hearing another customers complaint found the AC has not been cooking for 2 weeks now. The bill printout was blurry. Could not read the print. This franchisee is doing a terrible job at maintaining this place. Finally if all seats are occupied for hours for just random public meetings, what will occasional cafe hoppers do? This meeting culture at coffee shops where there are space constraints, must be...