Chai Destination — Restaurant in Maharashtra

I recently visited Chai destination in Grand High Street Mall Hinjewadi and I must say, the experience left much to be desired. I prefer my chai without sugar, but unfortunately, the staff informed me that they only serve pre-sweetened chai from a thermos. This lack of flexibility is disappointing, especially for a cafe located in a mall where diverse customer preferences should be considered.

Adding to the inconvenience, they do not have a card payment option, which is surprising in today's digital age. Operating without a feedback process also shows a lack of interest in improving customer satisfaction. I hope the management takes these points into consideration to enhance the overall experience for...

Chai Destination is a fast food and street food stall situated on the ground floor of the Grand Highstreet Mall in Phase 1, Pune, Maharashtra with a location code of 411057. They have specific serving hours and provide detailed information to assist customers with their order choices. Chai Destination recently updated their logo icon and name from "Chai Thela". The stall offers a variety of food options, which can be seen in the attached photographs attached. During my first visit, I tried the veggies maggie 🍜 dish for just Rs. 70, which was soupy and...

I ordered ginger chai, and boom I thought I will get a good chai. But no I didn't had a good chai. It was tasted like a overboiled chai with the added milk. Also when I told them, they replaced it but again the same experience.

I suggest do not ever have a chai here. Instead of asking customer how to make her experience better, they are...