Ribbons and Balloons - The Cake Shop — Restaurant in Mumbai

The cakes from Ribbons & Balloons are absolutely fantastic! I requested for a customized strawberry shortcake mix fruit cake for my sister's birthday and what they delivered exceeded my expectations. The cake was moist and fluffy, and cream was really fresh, aith a perfect balance of sweetness. The fruits used were fresh and juicy, not frozen at all, thus they added a burst of flavor to every bite. The design of the cake made it even more delightful. It was beautifully decorated and made for an impressive dessert at the birthday. Last but not the least, the employee who takes orders is really amazing, she was very accomodative and coordinating throughout our conversations. I highly recommend Ribbons and Baloons for anyone looking to make their occasion unforgettable with a delicious and fresh cake. Will definitely be...

Absolutely the worst experience with @ribbonsandballoonsofficial. They completely ruined my child’s birthday by not delivering the cake we had ordered well in advance. What’s worse, there was zero communication or apology from their side. No update, no call — just absolute negligence and irresponsibility. Their lack of professionalism and basic courtesy is shocking. If you care about your special moments, DO NOT order from them. They will mess up your event and leave you helpless. A truly pathetic and infuriating experience.

All they could have done is to say Maam the cake is damaged, we will replace your cake with something we have available. But they kept on prolonging till our child’s birthday...

Ribbons and Balloons are pathetic cake shop. They have ruined the function by giving me a spoil cake. After the complaint made, its been 2 week they have not yet took any action yet for a refund or replacement, No communication or call, No apology. They are least concern about there customer. I would highly not recommend anyone to visit ribbons and Balloons. Please don't get your event or function get ruined up by ordering from here....