Carnatic Cafe — Restaurant in New Delhi

Bad Quality Food Serve by Carnatic Cafe@ Indira Gandhi International Airport Terminal-3

Hello Management Team of Carnatic Cafe at Terminal 3 Food Court,

I want to share the Super Bad food Experience i have faced after Drinking Chiku shake from your Cafe at Terminal-3 Food Court, Attaching Bill Receipt as Evidence proof for your reference.

I have Ordered an chiku shake on 26th Oct'24 at 12.58PM and after drinking I boarded the flight at 3pm.

As soon as I boarded the flight I felt very uneasy and after take off My condition got very bad due to stomach pain.

I have informed the Airlines Staff about my condition and nothing can be done after the Take off.

After some time I started vomiting in the flight which continued for 2-3 times, Later on I got an upset stomach and went to the wash room for almost 4-5 times in 30 mnts.

My condition was very bad during the flight and after landing I asked for an ambulance which took me to hospital directly from Airport where I came to know I have got food poisoning from the shake which I had drunk from your cafe.

I was in the hospital for 2 days and today i got discharged from the Hospital,

I'm writing this email as I travelled outside India and cannot contact your cafe via phone call.

Can you please explain to me why the Bad quality and spoiled shake has been served to me as I did not eat or drink anything after consuming the shake and boarded the International flight.

This is so shameful that just to save some money you are serving spoiled food which causes severe discomfort and Sickness to someone.

I have added some email contacts of Delhi Airport which I have found on the web and I urge the related team to take serious action against your cafe so that some other passengers should not suffer from the bad quality of food served by your cafe.

This is very shameful and strange that Cafe food quality is in the wrong Hands which is creating discomfort / sickness and illness to your customers.

I will continue to Fight and will put a written complaint to the consumer/quality related authority to BAN your cafe from the Airport.

SO SHAMEFUL...

Update 13 sep 2024. Pathetic feeling. Coffee served in a bottle. Crazy. Let customers hold the bottle when it's HOT somehow and drink !..or wait until it becomes COLD ! Filter coffee needs Aeration and it happens when you pour it from tumbler to Dabara. No aeration...no froth ..just plain Coffee.. I just wonder what was it !

Please come to Bangalore and learn it in a dharshini !

I had a Malleswaram dosa with all expectations..The Dosa ( see pic ) had a trucklad of Ildly podi with a Kilo of Oil . It felt nauseating !

Sorry carnatic cafe ... If possible give me 519 rupees back

2023 review Wow is one word for this restaurant. Located in Terminal 3 domestic on the first floor food court this restaurant invites you with the ambience created. You for a moment feel at Bangalore Malleswaram . As you get to the menu ...it reads Malleswaram dosa ..and I was intrigued. Price was steep and I thought how different could it be ! As I received my order I was zapped with the looks. It looked exactly like Jayanagar, Malleswaram, basavngudi dosa types. Thick and crunchy ....Roasted on one side is a speciality of Bangalore. As I dipped it with the 3 chutneys ( getti chutney or undiluted chutney) the flavour and the feel felt 😎😎😎. I was really on cloud 9.. I gourged into the remaining dosa and surrender to all the awesome taste. Sipping the filter coffee with the froth heating up your lips is an experience and this comes only when you have had a Hot dosa dipped in ghee and masala !

I would fly down to Delhi just to visit...

Out of all eateries within the airport, in terms of space, this place wins hands down ! Serene atmosphere. With so much junk food galore, this place provides for three healthy options. Besides the usual Udupi options of Idli, dosa, Vada, upma... I ordered the Folk meal, wherein 2 gluten free ragi rotis with three chutneys as accompaniment. Was tasty and filling! My friend who ordered Plain ragi dosa was fine with the taste but had to use several tissues to remove the oil. He wondered 'ragi dosa with so much oil discounts health benefits ' He is right. Being true to its name, mild carnatic music millieu to not only soothen ones emotions, also make people order more...

A month later....

Visited the carnatic Cafe again... .Has it changed!! For better? Two chutneys, taste and consistency still intact. Sambar - slowly changing more for the North Indian pallette Service - more time than expected.. thought not crowded. Staff - overworked and exhausted. Taste - Even the Rahi dosa tastes more like the plain dosa. Rava idli was sumptuous!

Close to a year! Home style south indian carnatic cafe changing.... let me say why! While the idli vada, dosa was tasty 😋, .. .but the home style ragi, Akki varieties are taking a big beating. ... rice flour overpowering the ragi. Sambar getting sweeter and aroma missing. With a single counter unable the manage the crowd resulting in a waiting time of 15 minutes for a coffee...you can imagine the other items. May be fine for passengers who have a long...