Domino's Pizza | Vasant Vihar, New Delhi — Restaurant in New Delhi

I celebrated my son's bday at vasant vihar Dominos. It was not an experience to be remembered. Firstly,the girl Savita who coordinates and take all the food order is more than a cheat and that will ruin your mood and party. You can order what you like but she will bill what is profitable for her. I mean she will inflate the quantities and prices of the item although prices are fixed. But she can do that. Experience it to believe me. Secondly, the party area becomes very suffocated if there are around 20 people. Because,the ACs don't work. Only one will work. My experience is in December,which is very cold. I can't imagine how people host the party in Summer!! Thirdly, there will not be enough space for your guests to sit. Also,she almost spoiled our cake as it was melting when we bring it out for cutting. She didn't put it in freezer or maybe freezer was faulty. If you still want to go ahead to celebrate your kid's bday at this place, few pointers to help you. Order what you want not what she suggests you. Write down the order. Quantity and type. I didn't do it. If possible,one close member should monitor what is being served and how much. Otherwise you will loose track and end up paying much more in final bill. Please check the prices of items in the final bill. The lady,Savita will bill the items wrongly and if you find out,will apologise but you can't get your money back. She will give you TSG(total satisfaction guaranteed), I don't know what the hell that means.

So make sure you keep all these points in mind,if you want to have your party arranged at this place,Dominos pvr priya cinema complex. Thanks...

Ordered pizza and garlic bread on 22 May 2019, order number 175 at 07:00:52 PM, waited till 07:55 PM, there was no response/ call from Dominos regarding status of my pizza. Basis 30 minute delivery policy, if no delivery done then its free.

Post receiving the order, approx 75 mins after ordering, the pizza and garlic bread we received was not even warm, leave the question about hot. Half of the pizza was tendered useless due to being baked for long time but not delivered on a timely basis.

Raised complaint (complaint number 9465687) till date there has been no refund initiated till date. Have called customer care number multiple times post 7-10 working days and still no resolution of the complaint. Further, the store is not even bothered to contact the customer. care center is of no use. utter disappointment.

The dominos team/ store is full of incompetent personnel, and arrogance who are never bothered about the customer. I am regretting why did I pre-pay...

I should have seen the prior reviews of this disgusting outlet before ordering from here. The service was pathetic, I was served a stale pizza after eating which I got a very upset stomach and had to buy medicines immediately for treating myself. Upon complaining I did not receive any calls and got an SMS saying that I didn't receive the call myself! Then these fraudulent people called again when I complained a 2nd time, and the Manager wasted my time arguing that their food is extremely fresh and that they don't receive any complaints. Well perhaps he should check the review section before making such bold claims. He was so rude and did not even apologize for the trouble caused, let alone offer a refund. Order at your own risk from...