Worst experience. I went to the counter and said i want two Margherita pizzas to the staff at the counter his name is Sanjay and i said again he confirms by asking me and i said again and he says ok then walk away i wait for seconds for any response but he didn't say anything and start doing own work, i head back to table with my friends, and my friends ordered 4 pizza from application there is no dine in option so they select take away option we wait so long for our two Margherita pizzas but didn't response and then he call my name and said my order is ready for take away then i told him don't pack Pizza we will eat in here, but he keep packing pizza and said no you can't eat inside pizza hut go outside, i pay the bill and took pizza pass to the table where my friend's are waiting, then i ask about my previous order that I have told you he says no didn't order, for the time i was confused then i said again i told you later here i want two Margherita pizzas he again said no you didn't (in rudely way) then he asking another staff about my order he said no i didn't receive any order from akash name, then i said no problem take my order again, I was talking politely to the staff (Sanjay) then suddenly he yelled at me said "aapne jhut kyo bola apne jhut kyo bola" then i said there must have been a mistake at the time of ordering. But he kept yelling, then i said ok don't make Margherita pizzas, then go back to my table and we were eating our pizza then again kept yelling "aapne jhut kyo bola apne jhut kyo bola" i said I'm not lying and he keep staring at me this make me feel so uncomfortable and He continued to stare at us angrily until we left. we all couldn't even sit and eat properly. My Life time worst restaurant experience, the staff don't have manners, how to treat...
Read morewe decided to order some pizza hut, as we always associate you with the best pizza. However, 90 minutes after my order, your guys barely fulfill the order, and in fact even forget the drinks.
Your pizza box says 30 minutes or free, yet when my dad called to complain about this, after the exorbitant talking time time of 30 minutes you told him that 'terms and conditions' apply?!
After 31 minutes of speaking to your unhelpful call centre staff, all that happened was that they promised to call him back, leaving him and my family with cold and unappetizing pizza.
This incident has compelled me never to order or recommend pizza hut satya niketan to any of my family, associates or friends.
If your social media presence is anything like your phone customer service, I'm sure nothing will be gained by this post. I hope others get to see this and stop themselves from ordering Pizza Hut atleast from this location dlthough your centralized ordering is as unprofessional. Just wonder how long Pizzahut will last with such...
Read moreOn Saturday we ordered one large thin crust mushrooms and olive pizza and another cheese onion and capsicum pan pizza from Satya Niketan.
There was hardly any cheese and pizza sauce on them, cheese was stale and chewy like rubber, n smelly! The oil used by them was rancid and smelt bad to eat the pizza. They were hard and extremely dry.
Pizza Hut should cancel this place as their franchisee, Every time they supply the worst! People place orders in a hope that this time we are going to get good one!
But they always disappoint! I’m NOT going to waste money by placing any orders in future. They should check the quality delivered and explain the...
Read more