Very disappointing customer experience. Weโve been regular customers for quite some time, but the staffโs attitude has consistently been unfriendly. Yesterday was particularly upsetting when my elderly father had a confrontation with them over a simple request to cut a piece of cake. The way they treated him was shockingly disrespectful.
If you value good service and respect, I would advise against visiting this place.
To the management: Your staff needs training in basic customer service and courtesy. Rather than handling concerns appropriately, they challenge customers when asked to behave respectfully. Unfortunately, youโve lost two loyal customers who have supported your business for over two years. Itโs a shame to see such a decline in...
ย ย ย Read moreHmm..this is a good option if you are looking for tasty, freshly baked cakes. They do have a good Rava cake options..in fact, this bakery is famous for their Rava cakes only.
The only thing you need to keep in mind that you prefer an outlet at sector 7 rather than other ones. I mean sector 7one looks (at least) clean and hygenic. Because, The cakes n stuff is prepared there itself. The storage facilities at other outlets (I found) were little less maintained. May be they'll look into this as the...
ย ย ย Read moreThis shop is in the ground floor of Patel Heritage bldg and is 2-3 shops adjacent to Laxmi Vilas bank. This is a clean and maintained place and their baking facility which is just at the back side of the shop is also well maintained. Some items like buns and pattis are made fresh everyday and cakes are made on one day notice. They have a good range of biscuits and pastries. Most of the people in this locality buy bakery items from...
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