Worst outlet that i have ever seen.
Once again i would like to highlight that i am a huge fan of dominoes and their pizza but i just hate this Outlet Which is @ KHARADI BYPASS ROAD , next to HYUNDAI showroom. I went here to grab some quick bites as i was craving for the delicious cheese burrst. As soon as i reached there , the staff was already so ignorant at the vary entering door itself . The staff didnt pay attention at all at their customers after the customers walks in the store. No one asked to come if they could help or assist or if it was a take awake order . I went to the counter and asked them for a leaflet so i could sit over the table and discuss and decide as due to pandemic i didnt feel it right to rush and go around the counter and stand to discuss. But the service person refused to give the leaflet saying that they dont have the leaflets anymore as the production is cut. Further , instead of asking me somthing else , he directly mentioned that your order will take time sir , so i would suggest you to visit another outlet nearby which is near EON in kharadi. They said they had a huge order load and thats why they could nt take anymore orders and refused to take mine . Who does that ? š” It was so disrespectful. And where as i observed that not a lot people were sitting in the store or the outelt. Not even the delivery persons were waiting for the orders . What so ever , how can they just deny to take the orders from their customers .
Ever since then , i stopped visiting this outlet . And moreover i recommend everyone to push their orders through SWIGGY , so you wont have to face such stupid and unethical...
Ā Ā Ā Read moreWorst experience with the kharadi pune gold plaza store ..ordered my pizza online and pre-paid my amount through their app itself ..was waiting my for order for half n hour but got no calls from the rider ..later i called to the store and askd the reason ..they were like humne aapko cal kiye store se hi bt tumne uthaye nahi and ( i mentioned my adress near new panchami girls pg) and new panchami girls pg ki ladkiya niche nahi aati order pick karne toh humne cancel kar diye..i was like what ..r u serious ? i havr already paid for it ..n cant u read the address properly ..i have mentioned it near new panchami..am not the one staying in it..u could have come to thr location if your bill was already paid ..later i personally go to the store to pick my order ..n had words with the guy there with the same issue ..he was like lena hai toh lo..nahi toh tumko paise mil jayenge ..maine kaha aap aise kaise baat kar rahe ho..cal your manager ..i want to speak with him..he was like mai hi manager hu..š Thank you dominos for placing such uneducated people as a...
Ā Ā Ā Read moreI visited this outlet and was expecting a quick and pleasant dine-in experience, but it turned out to be one of the worst visits to a pizza chain ever.
Major Issues Faced: ā Delivery Over Dine-In Priority ā Despite being a customer sitting inside, the staff seemed more focused on delivery orders, ignoring dine-in guests. ā Inattentive Store Manager ā The manager, who was also taking orders, was distracted, unprofessional, and careless in handling customer requests. ā Dirty Tables & Poor Hygiene ā The tables were sticky and unclean, making the whole experience unpleasant. ā Delayed Food ā Despite the store not being crowded, the pizza took much longer than expected, with no apologies or updates. NOT...
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