KFC — Restaurant in Pune

I never write Google reviews, it's currently 12th August 2023- which means 2000 rupees notes are still not banned and are functional according to the terms that the government has given to the citizens. The type of behaviour I received from the staff here was rude, I had told the cashier what my order is, and he calculated the total amount, which was about 1300rs, I gave him the 2000rs note, for which he started creating a tantrum that he is not allowed to take 2000rs note after I insisted him to talk to the manager, he created another reason that he doesn't have change. If that was the case, he should have told me that change was not available for the given mode of payment. This certainly means that the cashier was rude to its customer, and should have accepted 2000rs note- and if the manager is involved, he/she is basically defying the laws in which its clearly stated that 2000rs note is legal tender till September 2023.

Because of this ill-treatment, I had to cancel the order and go to Pizza Hut, which is next to this KFC outlet. They accepted my payment in 2000rs, and served me the food. That was the level of hospitality.

I am not a promoter, just a consumer who wanted to have good food, and this KFC outlet definitely illtreated me by defying the legal laws of...

KFC veg and non-veg food is very good. We stay near Hinjewadi branch but there is not much seating area and it is very crowded. food quality was good. But the behavior of the employees working there has very rudely with the customers. Whenever you go to the counter to place an order, there is only one person at the counter and the first online order is taken and delivered without taking the order. The customer at the front counter is not even considered and if the customer goes to ask for something, they say that our machine is off so we are not taking orders. If this is what we were told last time, we can understand the problem, but the problem is the same problem every time. How are online orders taken if the machine is damaged? And if their machine is bad then why don't they put that kind of board outside the shop or on the counter that the order will not be taken and even after placing the order one has to wait for a long time for the food. Too much waiting for food they deliver firstly online orders. In KFC branch of Baner the behavior of the manager and the people working there is very dirty and no hygiene is...

I ordered from KFC online for the very first time using their app on 23rd July around 8:30 pm. The estimated delivery time was shown as 9:24 pm. However, I kept waiting until 10:00 pm with no sign of my order. I tried calling the customer service number multiple times, but every time my call was disconnected with a message that all executives were busy. I was never able to actually speak to anyone.

Desperate, I contacted the delivery person, who told me he was waiting at the KFC store but no one was giving him my order to deliver. My family, especially my kids, were eagerly waiting for dinner, and we hadn’t prepared any food because we trusted our order would arrive.

Despite repeated calls to both customer service and the delivery boy until 11:00 pm, nothing worked. Finally, at 11:45 pm, I received a message that my order had been canceled. My little daughter, who was so excited, had to go to bed without eating.

This was a horrible and disappointing experience. After this, we have decided never to order from such an...