The Amritsar Haveli — Restaurant in Punjab

Sorry guys Not the same Haveli experience anymore. When we visited 4 years ago, it was just awesome

As we entered from the parking, we all felt like having Tea and coffee. I ordered it from the tea stall and asked them if it can be delivered inside the restaurant (9 tea and coffees) i asked them if the kulhad tea is a normal tea? The guy answered that it is actually”dudh patti”

We all had a a big table inside and when we went to the stall, picked up our tea tray, half way through a waiter offered us to carry it for us.

Means I specifically asked the stall guy at the first instance if the tea can be delivered to our table and he clearly declined and now one of their own staff has proven him wrong.

We then ordered one more “dudh patti” because that’s what we ordered at the stall but the waiter brought tea in normal glass i stead.

When i asked the waiter that we wanted the tea in kulhad because our table has already ordered 5 of those, he corrected us that then we should have ordered “special tea”

We then ordered few combos and were served sweet lassi with Prathas. I know we should have read that combo comes with sweet lassi but atleast the waiter should have given us an option or atleast pointed out that the lassi will be sweet.

We then advised the waiter that we mistakenly ordered sweet lassi’s ( 5 of those) can we please get 5 salted lassi’s instead? No one offered if they can take back the untouched sweet lassi’s to replace them with salted lassi.

We ordered few plates of chola bhatura, kids wanted extra bhaturas and we were told that sorry we have to order full plate.

Prathas were super dry (atleast ask us if we want with butter or without butter)

No sorry, no empathy, no customer service.

We went to Raja Dhaba in ucha pind recently , which is not as big as haweli but their food, customer service was just next level.

Sorry but we will not he...

Amritsar Haveli – A Taste of Tradition and Hospitality

If you're looking for an authentic Punjabi dining experience in Amritsar, Amritsar Haveli is a must-visit. From the moment you walk in, the traditional decor and warm hospitality make you feel like you've stepped into a cultural celebration. The ambiance is rustic yet vibrant, with folk music, colorful interiors, and elements that reflect Punjab's rich heritage.

The food is the real highlight. Their Amritsari kulcha, makki di roti with sarson da saag, and creamy lassi are absolutely delicious. The portion sizes are generous, and everything is served with desi ghee and love. Whether you're a local or a tourist, the menu gives a perfect introduction to authentic Punjabi flavors.

Service is courteous and efficient. Staff are attentive and dressed in traditional attire, adding to the overall experience. It’s also a great spot for families and groups, offering ample space and a welcoming vibe.

Pros:

Authentic Punjabi food

Traditional ambiance and decor

Friendly staff and fast service

Good for family outings

Cons:

Often crowded during peak hours

Slightly on the pricier side, but worth it for...

1. Food presentation and taste are pathetic, Daal makhani is totally tasteless and kadhai paneer prepared with shahi paneer's (sweet) grevy. Daal makhani servres cold and the bucket's handle is broken, i requested to change it and provide us hot dal and again it's serves in broken bucket.

2. Service is too bad very 1st they gives uncleaned plates and after complaining the manager's responce is very casual, napkins aren't available, they served sirka onion but it's actually water onion and most important water bottle they are offering is local brand with 30 Rs MRP never heard the name

3. The atmosphere is very crowded and very noisy, very basic dining tables and chairs for water they provide 50 ML paper glass. Air conditioner water was dripping on customers from many places. Celing lights are broken and they fixed it with cello-tape.

4. Prices are too high or as same as Haveli Menu but the food quality, service and atmosphere is not even matching with a roadside cart. All relevant images...