Grains Pure Veg by Udaan Clover, Siliguri — Restaurant in Siliguri

The rooms are really good. The service is horrible. We got just one towel in the beginning. Didn’t even get a hand towel. We had to ask for it. We received it shortly. Next big blunder was with the breakfast. We booked the room with breakfast. In the morning when we went for breakfast we were told breakfast wasn’t complimentary. I called up their call centre to find out, but got no help at all. Went to the reception, who was busy doing some work. After 10 mins of argument he allowed us to have breakfast until the thing was sorted out. It got sorted out after 20 mins. I was also asked NOT put bad reviews for this mishap. We had a flight to catch for which we got delayed because of this. In short, booking team and reception guys do not have proper communication. It was horrible experience for a traveler. Management should look into this with utmost priority.

Next, when we returned to our room after breakfast, our door was blocked by a mattress. Which we had to remove it ourselves. Not a big deal. But this matters. These small things matter when we pay good enough amount to stay in a hotel. Management should look into these petty matters.

Moreover, never ask the customer to put good reviews after your...

"I recently stayed at this hotel and had an amazing experience. The staff were incredibly friendly and accommodating, making me feel right at home. The room was spacious, clean, and beautifully decorated. The hotel amenities like on-site restaurant, were top-notch. I highly recommend the Udaan Hotel for anyone looking for a relaxing and luxurious getaway." The breakfast at the hotel was delightful. It offered a good selection of fresh fruits, pastries, and hot dishes. The variety catered to all dietary preferences, including vegetarian. The service was prompt, and the dining area had a welcoming ambiance. Would like to thank Shubham, Abash and Indira for the great service...

By far one of the best veg restaurants in siliguri. The restaurant is clean and hygenic. The staff are courteous and warm. If you are staying at the hotel then you should try out the breakfast. Here's my experience of the breakfast I had at the restaurant. Good spread - The choices offered is extraordinary. The South Indian options which I tried out paired so very well with the warm cup of coffee brought to my table by the ever courteous and friendly staff. Taste of the food was 10/10

I will be staying here again...