Berry N Blossom Cake Shop — Restaurant in Tamil Nadu

The most worst customer service Ive ever seen. These guys dont know the importance of cake on a baby's first birthday party. Ordered a 4kg cake for my son's bday and the delivery time requested was at 6pm. These guys already had a complaint for late delivery in reviews and I double checked with them on this. They said that time delivey location was too far and modi came to chennai blah blah. My location was ashok nagar - 10mins from vadapalani. So thought these guys will deliver on time.

I was so wrong in choosing them. These guys made 300 people wait till 8:15pm for cake delivery. Multiple Calls ignored, no proper answer. The delivery driver had us going nuts stating just 5 mins, 5 mins for nearly 2 hrs and doesnt want to share live location.

Had to let some people go since they came from far away. Total dissapointment. I should have sued them for the delay and improper response and trouble they caused. Leaving them only because the cake was good and as expected.

Anyone reading review and planning to buy from them, Please think twice or go to them directly to get the delivery. Dont ask them to deliver or ull be making the biggest mistake for your child's first birthday party.

Cake 4/5 Delivery ...

We ordered first birthday cake from Berry b Blossom vadapalani. but they are great spoiler..we asked to deliver the cake at 11:AM but they delivered the cake at 1:00 PM two hours delay. For a huge price they delivered the total waste.. decorations and then what we shared was not there atlast. We told after seeing the output we will pay the full amount but they demanded to pay full amount exactly on the previous day of the event itself.. Totally unprofessional and all my guest specifically told that cake is not good looking and taste also not that good. Just a OK cake. They promised to add toppers on cupcakes but they didn't. Till now we regret of choosing this place. We did a very big mistake.i don't know how these people got this 4 star rating I will give only negative rating.. but there was no option for that. I will never recommend to anyone even my guest asked about this shop to be aware.. and Infront of my guest I felt very bad because of this cake. Even photographers told for photo purpose also the cake is not looking good even in high...

WORST EVER EXPERIENCE!

1. There was NO respect given by the staff, especially the manager (Vadapalani)

2. We've ordered the cake a day before the bday function. We've shown the cake in their pamphlet (we ourself taken it from the rack) and order the same.

We thought the same will be delivered - hope everyone will be thinking of the same (we're very specific in the cake color as it suits to the bday girls dress). The one delivered was completely different from the cake shown in the pamphlet.

Tried to contact via the given WA number in their website - The person simply told that we should have mentioned about the color - Weird!!

Then what's the point of showing the cake photos in their pamphlet. They could simply list the cake names.

3. NO tissue paper(s), plate(s) NOT even spoon(s) were given. The customer care person told that it'll all available ONLY in the star hotels. What could I say!!!

VERY...