Faruuzi Multi Cuisine, Urapakkam — Restaurant in Tamil Nadu

Would have given 0 stars, if possible.

Extremely shocking experience.

Note: the menu doesn't differentiate dishes using red/green/yellow dots. They think it's not necessary to showcase this.

We as a group of 12 visited Faruuzi, Urapakkam on 6th Oct'23 for lunch. The group had 5 vegetarians and 7 non-vegetarians. In Veg, we ordered Fries, paneer tikka, gobi 65 and Crispy corn. The corn had a weird smell so we asked if it had egg. The answer was 'yes, we add egg white for binding'. When asked for why it was not intimated anywhere in the menu, they said they will bring one without egg. We moved on (it was unpleasant and shocking for us, but we didn't want to spoil the mood ). Then came another guy (name: unknown, profession: upsetting customers giving no value or respect to their preference. Not sure why he was sent in the first place. was wearing a white shirt and has a beard) . He went on rambling about how 'EGG IS A VEGETARIAN' and that he'd challenge us and prove that EGG IS VEGETARIAN. And started giving gyan on Vegan! They apparently add egg in everything you name -french fries, Naan, Crispy corn etc. He, without an iota of remorse, said "if you want, you need to ask for the dishes to be prepared without Egg". Blindly passed the onus to us. He was unempathetic, arrogant, with absolutely no respect for customers. I still wonder why he was even sent to us. Because we moved on, and he just came and escalated everything to the worst possible level. Also, he had the audacity to mention that Sangeetha restaurant too adds egg in their naan dough. We said we do not want to continue eating here anymore, and he absolutely had no problem with it, no apologies nothing.

Now, my question is , Is your management running restaurant to showcase your personal opinions/beliefs or do you even care what the customer wants? Not all of us treat egg as vegetarian and if at all you know the demographics of where you operate from , this is a tamil month called Puratasi where even some of the meat eaters refrain from having meat and egg. If you do not want vegetarians to come eat at your restaurant, please inform that and indicate it via your menu. Do not shove your opinions and cooking style down our throat.

We used to enjoy coming here as well as the Chrompet branch and now it has become the last time for us to ever come here. Management should warn such employees (not sure if he's the management! If so, no one can help Faruuzi!! ) and train them on how to de-escalate issues. Hire a menu designer and set right your menu first. Add egg,beef,pork or whatever the hell you want in any dish. But know that you have a responsibility to keep your customers informed about it. You are truly an awful bunch! Goodbye .

From, A person who thinks egg is not...

Faruuzi Multi Cuisine in Urapakkam is a gem tucked away in one of the busiest locales, offering a culinary oasis that promises an exceptional dining experience. The restaurant stands out not only for its delectable array of dishes but also for the wonderful atmosphere it provides, making it a must-visit destination for food enthusiasts and casual diners alike.

As you step into Faruuzi, you're greeted by an ambiance that skillfully balances elegance with comfort, setting the stage for a memorable meal. The excellent food is the star of the show, with a menu that traverses the globe, offering a diverse range of flavors to satisfy every palate. From the rich and robust spices of Indian cuisine to the subtle and refined tastes of European dishes, each plate is a testament to the chefs' expertise and dedication to quality.

While the cost may be a consideration, with prices leaning towards the higher side, the value you receive in terms of food quality, portion size, and overall experience justifies the investment. Faruuzi is not just about dining; it's about indulging in a gastronomic journey that delights and surprises with every bite. The restaurant's commitment to using only the finest ingredients and its attention to detail in preparation and presentation are evident, ensuring that each visit is as satisfying as the last.

The wonderful atmosphere adds to the allure, with a well-thought-out interior that complements the culinary journey. The staff's professionalism and warmth contribute significantly to the dining experience, making guests feel valued and well-cared for.

In conclusion, Faruuzi Multi Cuisine is indeed a good choice for all, offering a blend of exquisite flavors, a delightful atmosphere, and attentive service. While the pricing may require some consideration, the quality and experience it offers make it a worthwhile destination for those looking to treat themselves to a culinary adventure...

Food: Sweet corn chicken soup - Thick slurpy broth with Sweet Corn topped with Chicken; not glassy but smooth and extra pepper is kicky 👌

BBQ Chicken - Had thigh and a leg piece that was barbecued, char-grilled for the smoky flavor; BEST when hot but as it turns cold, the skin got harder and wasn't as succulent as it could've been 😑

Chilli lamb - Hint of both sweet and sour taste to it; it was fragrant from the onions and gravy coated well on top; tender and appetizing 🤗

Kozi Dejaj - An Arabian saffron rice with a grilled chicken on top of it; for a person with an avid love for Biryani, Dejaj was different. It was plain, and the meat was the only saving grace 👍

Egg fried rice - Typical egg rice which goes well with green chili sauce

Moroccan dejaj - Moroccan chicken stewed deep with special Moroccan spice mix along with the aromatics; much better than the BBQ since this was off-track, juicy, and filling 😋

Roti with pepper chicken - Succulent chicken roasted in loads of pepper and masala; the gravy aided well for the roti and the meat was tender to munch on!! 🙌

Stuffed garlic Naan with egg roast - Spicy roasted egg masala made with thick gravy in a blend of coconut, onion, ginger, and Kerala spices, WOW!! Sour and spicy and tummy-filling with the so-soft garlic naan ☺️

Ambiance/Price: One of the better spots on the highway with sufficient parking space by the service lane, good seating space, and courteous service. But what needs to be improved is hygiene since I've seen insects (different ones) flying from the seats to the chairs a lot of times. Though the prices were fine, the dining experience had...