Very immature and arrogant manager, bad customer service.
I asked them if they have food because I came an hr after they opened.
They said yes.
I ordered burger+drink+fries+2 wings
As part of my meal.
Burger + drink + 2 wings was ready in a few minutes They said fries were on the way.
I ate for the next 15 mins no fries, no apologies no offer for an exchange item, I had to bother them for an exchange item, 2 EXTRA wings.
When good is served ALL ITEMS should be served together, can tolerate 3 or 4 mins but not 15.
Later I wanted to order that had wings, I said this time please give me the fries instead the wings. Simple exchange.
The manager refused.
What's more he was taking a condescending and disrespectful tone towards me as if I was begging for food i. Front of the other customers.
Nonapology for the previous error and a simple exchange that he performed before that benefited him he didn't want to return me the favour.
I could have bought the fries, it's not about the money, but the manager has such poor cutosmer service and no common sense.
I have attached the receipt.
I have eaten at KFCs all around the world, but this was...
Read moreI had a really great experience at KFC today. Right from the moment I entered, I was welcomed with a warm smile, and the staff was so polite and helpful. They patiently explained the combo options, and I appreciated how they didn’t rush me while I placed my order. The food was just perfect—the chicken was crispy on the outside and juicy on the inside, and the Zinger burger was absolutely delicious. I also loved the fries and coleslaw—they were fresh and tasty. I ordered through the app before, and the food always arrived on time, hot and well-packed. I feel like I get real value for my money here. The restaurant was clean, the seating was comfortable, and the ambience made it a peaceful place to enjoy my meal. Whether I dine in or order online, KFC never disappoints me. It’s become my go-to spot whenever I crave something tasty, filling,...
Read moreWorst food ever..! Guys don't go there chicken pieces are not well cooked and not clean properly
"I was really looking forward to my KFC meal, but unfortunately, it was a letdown. I ordered the all in one bucket and zinger burger chicken meal with Coca-Cola.
The chicken was dry and overcooked, with a weird rubbery texture. The chicken was bland and lacked any real crunch.
The service was also slow, and the staff seemed disorganized. For a fast-food chain, I expect a quick and efficient experience.
Overall, I was disappointed with my KFC experience and won't be returning anytime soon."
Dear team please look into it below I attached some reference...
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