Visited this hotel on 7th December, 2021. Worst hospitability i have faced in any hotels. They make us book rooms with lies. Once u question them, they go to the extent of using curses and abusive words. Never have i felt such experience in any other premium hotels I have attached below the type of rooms available in the hotel. Before booking the rooms, i was shown the rooms by the hotel staff.i preferred a deluxe room and they showed one and they specifically mentioned that it would come with a king size bed. So i paid for the room. But the room they gave me didnt have a king size bed . When i questioned the hotel staff, their response was that they would provide king size bed only to family and not to bachelors in a disrespectful manner. The hotel staff should have provided this information beforehand and this was not mentioned anywhere in the attached brochure. This issue may be a trivial one, i could àdjust without a king size bed. But what hurt me the most was the disrespectful gestures, manners and abusive words (to the extent of curses) used by the hoyel staff. Never had i experienced this in any other hotels. When i enquired about the hotel to other guests they too have experienced such awkward instances. Though this hotel looks premium, staff...
Read moreNestled in the heart of City, hotel Sahana is a delightful haven for non-vegetarian enthusiasts seeking a memorable dining experience. From the moment you step inside, the ambiance captivates with its elegant yet welcoming decor, featuring soft lighting and tasteful furnishings that create a cozy atmosphere.
The menu at Sahana boasts a tantalizing array of non-vegetarian dishes, each crafted with meticulous attention to flavor and presentation. Whether you're craving succulent grilled meats, flavorful seafood delicacies, or hearty traditional dishes, there's something to satisfy every palate.
Service at this place impeccable, with attentive staff who are knowledgeable about the menu and eager to enhance your dining experience. They strike the perfect balance between being attentive and allowing you to enjoy your meal in peace.
Overall, here delivers not just a meal but an unforgettable dining journey. With its inviting ambiance, delectable cuisine, and exceptional service, it's a top choice for anyone seeking a delightful non-vegetarian dining experience in nagercoil.
Must try: dragon...
Read moreWe got take away yesterday to celebrate. The overall food experience was mediocre at best.
We enjoyed the starters - Tandoori Chicken, Kothu kozhi, and Crab Lollipop. The breads, Butter Naan & Kerala Parotta, and the sides Chicken Rara were good & met the expectation for taste, portion & quality.
The rice dishes were stale & terrible - we had Plain Biriyani & Cashew Pulao; both the items spoiled the overall experience. It is understandable that Biriyani is not prepared fresh for every order, but the expectation is that a fine dining restaurant of Sahana Castle's repute will not serve stale food. We could have ordered something else on the menu if they had indicated that Biriyani won't be fresh. A similar experience was felt while eating the Cashew Pulao, the taste & presentation significantly below par.
The order delivery time was good & was done without any hassle. The facility accepts payments via both...
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