Had a very bad experience with smoor choc stall at express avenue, chennai.. Had bought a pk of smoor hazelnut chocolate pk in december 2021,had a sour spoilt taste in almost all the hazelnuts, so raised a complaint regarding the same to their mail id.. Immediately rcvd a call in one day from the head of ths in Bangalore, they promised me that they would send me a replacement.. Even though i insisted that i just wanna raise a complaint and dint xpct any thing else, the lady called me up around 3-4times and said that she would send the replacement pk thro her person and am yet tp rciv it.. Giving my review here jis bcoz they dont keep up the promise in taste nor their words.. Very worse and waste of 200rs.. Could hv bought my favrt pk of...
   Read moreVisited Express Mall yesterday and was looking for a cake shop. A few names came up and one of them was Smoor. I was anxious about choosing to pick up cake from them, given the reviews I read. However, the smiling face of Mr. Neelakantan and his confidence in his product, despite my awkward questions about his poor reviews, convinced me. Later last evening, when we demolished the cake, it lived up to his assurances. We weren't disappointed one bit and highly recommend Smoor. More importantly, please trust Mr. Neelakantan's advice if...
   Read moreBig fan of Smoor in Bangalore and their hot chocolate is something I have ordered countless times. But their Chennai outlet doesn’t compare as well and is priced higher in comparison. Also, they don’t have hot chocolate or beverages (at least not yet).
The cheesecake lacked the freshness, while some of the macaroons and chocolate we tried tasted good.
They also seem to have an interesting collection of celebration cakes if you would like to order or pick up...
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