Pizza Hut | Khajaguda, Hyderabad — Restaurant in Telangana

To the purveyors of this culinary travesty,

I am writing to express my utter disgust and disbelief at the appalling service I received today. A 70-minute wait for a simple Margherita pizza at 1 p.m. on a weekday is not just an inconvenience; it is an insult to the very notion of prompt service and efficient kitchen management.

The fact that my calls went unanswered only compounds the egregious nature of this offense. To add insult to injury, the complete lack of communication regarding the status of my order demonstrates a level of disregard that is simply unacceptable in any establishment that purports to value its customers.

I implore you, if you possess even a modicum of self-awareness and professional pride, to seriously reconsider the operational standards of this branch. In fact, I would go so far as to suggest that a temporary cessation of operations is warranted until such time as you can guarantee a level of service that does not border on the farcical.

In closing, I trust that this missive will serve as a wake-up call to address the manifest deficiencies that plague your...

Dear @PizzaHutIN

I am writing to express my disappointment with the service I received during my recent visit @lanco hills divyasree building. Unfortunately, my experience was far from what I had expected, given the reputation of your brand.

The staff exhibited careless behavior and a lack of attention to customer needs.

Initially executive said not all pizza hut outlets are same just trying to understand will it differs from city to city or area to area ????

Executive was conveying there is a network issue can’t take the order which is ongoing since a month intermittently

Despite politely addressing the issue, the staff were unresponsive and seemed uninterested in serving or addressing. Looks staff requires soft skill training program.

I believe that with proper attention to customer service and quality, Pizza Hut can offer a much better experience. I hope you take this feedback seriously and make necessary improvements moving forward.

This approach keeps it honest while still leaving room for...

Pizza Hut is a reputed brand but its employees in lanco hills branch are very rude and impolite Dear lanco hills pizza hut franchise owner please train your employees especially lady employee to respect each customer with respect and we are not paying for your lady employees rude behaviour in treating people just because of their physical appearance Respect each and every individual with same irrespective if the customer is Wheelchair user or having any diverse backgrounds Had a bitter experience with your rude lady employee

Because of which it will damage pizza hut reputation, Hope you understand my concerns please learn the etiquette to treat customers from #chaayos your neighbouring shop which treats everyone utmost respect irrespective of their diverse background.

#Chaayos appreciate your employees etiquettes towards treating everyone with respect

Thanks and...