Om Casual Dining Restaurant — Restaurant in West Bengal

Very bad experience. We ordered several Chinese items, but there were multiple issues:

Soup – The taste was terrible. It seemed like it was made with local sauces and something that smelled like Maggi masala—not authentic at all.

Singapore Chicken Gravy – The color was unnaturally red, almost like blood. Clearly overloaded with food coloring, local sauces, and strange masalas. It only came with 8–10 tasteless chicken cubes that felt like they were pre-cooked long before serving.

Noodles – The taste was average at best, and the color was unnaturally yellow.

When we raised these concerns, the staff simply said, “This is the normal color and it’s our best food,” which was very disappointing.

We’ve been frequent visitors to Chowman Serampore and had higher expectations. Given the restaurant’s location and ambiance, we expected better. Sadly, this dine-in experience was poor, and we feel it’s important to share this so others who enjoy Chinese food are aware.

We sincerely request the owner to look into these issues and improve the...

We know that pandemic was there but you don't mischief people right. So I was there one fine evening and a family was dining there alredy they ordered a fish fry and then cancelled it immediately but the guy comes sand forces them to pay that bill for the food they cancelled saying that it was done you have to take it. They refused and the manager backed off but insted they put false gst in the bill to cope up the amount of the dish. They were charged with I don't remember correctly but lot more than 6%. When I checked my bill it was fine. So dear Om casual dining it's good to make profit but in cost of potential customers I will really ad vise you not too. And too honest I will personally stay away because the mischief I saw and don't like it. And please you may think to...

Previously at Serampore Samrat restaurant was the first choice for the dine out. But now a days many restaurants are doing business proudly but can't say all are good. Om Casual, I visited only single time with my Didi and Brother in Law and Wify off course. Didi asked to try continental. Basically though Serampore is my native place but still don't eat much in Restaurants here. I went through the menu chart but compare to authentic Continental like baked fish items, or roasted meat like beef or pork were completely missing. Still I tried continental with chicken preps and It was good enough. I give 3 star rating just less options of continental dishes. If the chicken would be the benchmark only then it could be 5...