Upavihar — Restaurant in Zone 8 Anna Nagar

Disappointed and worst experience. Order placed through : swiggy Date : 11Oct2025

I had placed an order at upavihar, ranganathan garden, anna nagar branch through swiggy. My order included 3 items.idly 1 plate, rava idly 2 pieces, Bonne podi dosa 1 piece.

A diabetic person was waiting to eat after taking insulin. The food was delivered after 45 minutes, and upon checking, the plate of idly was missing.

I immediately raised a query on the swiggy platform and attached a photo. The chat went on for around 30minutes, meanwhile I was arranging bread for a person the support agent asked me to contact the restaurent directly , stating that it wasn't an issue with the swiggy delivery person I also spoke to the delivery agent who clarified that they don't open the food packs- they simply deluver what that restaurant hands over.

I searched for the contact details of the anna nagar branch on Google and called them. The person I spoke yo denied responsibility and argued that it was swiggy issue, insisting I contact swiggy customer support. What kind of blame game is this?

Again the other swiggy customer person asked to email the issue to support team and they will address the issue immediately. Wow again a wow. I did that too, they relaxed and sent email that they are helpless and unable to refund too. 👏 👌 wonderful right?

I was frustrated and asked the hotel staff, are you playing games now? My concern isn't about a money - a diabetic patient was waiting to eat on time and these delays were affecting their health. Swiggy and the restaurant should pay for my loss of time and the suffering. The hotel staff then said, you can plane another oder tomorrow, call me with the old and new order numbers, and il send the missed idly with the new order. What kind of nonsense is that? Would he or his family tolerate such treatment?

I NEED A STRONG RESPONSE AND HELP WITH THIS ISSUE THIS ISNT JUST ABOUT FOOD - ITS ABOUT ACCOUNTABILITY...

I had a thoroughly disappointing experience at UPAVIHAR Karnataka Style restaurant in Anna Nagar. This place falls short in so many aspects that it's hard to find a single redeeming quality about it.

First and foremost, the hygiene standards at this establishment are shockingly low. It's evident that cleanliness and sanitation are not a priority here. Walking in, you'll quickly notice that this is no typical restaurants. Instead, it seems like they are solely interested in squeezing every penny out of your wallet while providing subpar quality food in return.

The Thattu Idli, priced at a hefty ₹55, is nothing short of a rip-off. To add insult to injury, it wasn't even cooked properly. For that price, you could easily purchase five idlis from a street food vendor, complete with delicious sambhar and chutney. It's outrageous to charge such an exorbitant amount for something so basic and poorly executed.

The Mysore Masala Dosa is another scam on their menu. At ₹100, you'd expect something worth the price, but what you get is a dosa drowned in oil with an abysmal masala filling. The quality of the masala was appalling. It's a complete waste of money.

If you're considering visiting this restaurant with your family, think again. Not only do they overcharge for mediocre food, but you'll also have to eat your meal while standing on a roadside. The small dining area on the rooftop is equally disappointing, as it's often dirty and poorly maintained.

I strongly advise against promoting or patronizing such money-minded establishments that care little about serving quality food or maintaining basic hygiene standards. Right across the street, Hotel Saravana Bhavan offers delicious and affordable dosas and idlis, making it a far superior choice to this disappointing restaurant. Save your money and your taste buds; steer clear of UPAVIHAR Karnataka Style restaurant...

Welcome to Upavihar - world of disgusting Hygiene and upcoming health issues. I visited this place at around 12.30am on 13th May 2024 I have attached photos in which you can notice the chimneys have not been washed since months you never know how much of that greese has fallen into th3 dosas they make right below it. you can see how dirty the entire kitchen is and what I've noticed makes me feel sick till date.

These untrained helpers / chefs use their sweaty arms without washing them to mix the batter after they add some sort of a powder into it might be salt or soda. Then they wash the same arm / hand into a container which has water ( probably not cleaned for the entire day ) then while the idlis are ready in the steamer they use the same container water to wet the idlis using another set of dirty hands.

Apart from this the photo I have attached is self explanatory in how dirty the kitchen is and when it comes to taste trust me it's the worst dosas you will ever try. You can read the other reviews they all post the same. It's like the owner has received all the fame and money he or she can and now they just don't care about the place.

My review might not make a difference as the place gets crowd because of the location but to anyone who has read it till now I plead you to avoid this place if you care about your health.

And just in case you the owner have read this I hope you don't delete this review and get your business right.

You can check the cctv cameras on the day and time as mentioned above if I am wrong. And If I am I Will publicly apologise to you. I live near your branch Don't hesitate to call me if you want to know more...