acaraki Jamu Kota Tua — Restaurant in Jakarta

The place was nice, the drinks are excellent and something you don't usually find everywhere else. But unfortunately their service was not something you find pleasant.

We ordered 2 turmeric based drinks, and 1 ginger based, then we saw a promotion poster saying buy 2 get 1 free for turmeric based drinks. We asked one of the waitress who gave us missleading info, she said "the promotion only applies if we buy the golden sparkling and immersion drink, then we'll get one free immersion" because of this we decided to try other drinks that are not tumeric based since we were not interested in the two drinks she offered.

The problem arose when we did the payment at the cashier. Turns out we can choose ANY turmeric based beverage, not limited to just the two that waitress told us. The cashier didn't care either, he just closed the bill and tell us what the promo should be afterwards (not before he closed it lol). When we try to explain the wrong information we got to one of the other waitress, she tried to blame us for not ordering the menu when we obviously have stated that we got the wrong information from her colleague. After we gave more arguments she hesitatedly said sorry, and the cashier also gave us a canned sparkling acarakii as a token of apology but in a poor manner, which we returned to him anyway.

I mean, it's not about the money. But what we are most dissapointed is the way the employee treated us. Not one of them tried to console or apologize for the misstreatment before we actually complaint. I mean, what's so hard about saying sorry to your customers when it's clearly your own colleagues or employees who were in the wrong lol. It wasn't even that crowded during the time we told our complaints.

Will I go to Acaraki again? Maybe, but probably in their...

Kalo kalian jalan-jalan ke Kota Tua dan mampir ke Gedung Kerta Niaga pasti menemukan cafe unik yang minumannya adalah jamu. Acaraki, cafe ini menyediakan jamu khususnya beras kencur dan kunyit asam. Jamunya diseduh dengan cara yang sama dengan kopi. Untuk yang rasanya light diseduh dengan dengan cara V60, rasa yang medium dengan cara tubruk dan rasa yang pekat menggunakan rok presso. Selain itu, Acaraki juga punya menu jamu yang dicampur dengan soda dan susu.

Tempatnya luas, nyaman dan bagus. Dengan interior yang masih mempertahankan keaslian gedungnya. Yang lebih menarik lagi, pelayan dan baristanya sangat ramah dan informatif. Sebelum kalian pesan menu jamunya pasti dijelaskan terlebih dulu tentang jamunya.

Saya cobain menu Kunyit Asam Light, Saranti Ice dan Rigalize.

KUNYIT ASAM LIGHT (Rp. 20.000) Menu Kunyit Asam Light ini salah satu menu jamu aslinya Acaraki yang diseduh dengan cara V60 sama seperti manual brew pada kopi. Rasanya ringan karena jamu yang halus bertemu dengan air panas menjadikan hanya air jamunya saja tanpa ampasnya. Untuk yang tidak terlalu suka jamu bisa mencoba kunyit asam ini karena rasanya lebih ringan. Saya pesan kunyit asam ini yang disajikan secara panas. Memang rasanya agak pahit seperti kopi. Dan ternyata ditambahkan es lebih segar.

SARANTI ICE (Rp. 25.000) Minuman ini merupakan minuman jamu yang dimodifikasi. Isinya itu adalah beras kencur, creamer, susu dan gula. Rasa beras kencurnya masih sangat terasa tapi tidak pahit karena sudah dicampur creamer, susu dan gula. Bisa merasakan beras kencur dan susu secara bersamaan. Disajikan dengan gelas yang unik. Dan penampilannya warna putih dengan buih atau busa di atasnya.

RIGALIZE (Rp. 27.000) Menu ini adalah beras kencur, gula dengan sparkling soda. Hanya tersedia yang dingin. Disajikan dengan beras kencur terpisah dengan gula dan sparkling sodanya. Ketika akan diminum kita sendiri yang mencampurkan beras kencurnya ke dalam sodanya. Rasanya unik. Rasa beras kencur dicampur soda menjadi rasa yang menyegarkan sekali.

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At Acaraki, I embarked on a captivating journey of discovery. The bartender skillfully reimagined the traditional concept of "jamu," infusing it with a contemporary flair that sparked the imagination. Observing this innovative process unfold was a mesmerizing tribute to the boundless creativity inherent in the art of mixology.

The experience at Acaraki transcended the mere act of imbibing a beverage; it was a profound exploration of tradition and innovation converging harmoniously. Through the bartender's adept hands, ancient recipes were transformed into vibrant concoctions that delighted the senses and challenged preconceived notions of what a...