Dear owner & manager, pls take this note seriously. This is the first time I wrote a disappointed feedback for a local resto. 1st, your staff oh my god pls do a training. I KNOW this place is viral because of the tennis court, yes it's beautiful following your interior too (that's why I'm coming here ofc). But behave correctly to the customer is very important here. They don't have to act like a crazy bodyguard to stop people who want to JUST see the court. I mean, your court is the main thing in your resto, instead of restrain the customer who wants to see, make the court enjoyable to see for both the people who rent the court & resto customer. You got more money, the customer happy and hopefully, attract the resto cust to go back also to perhaps maybe interested to booked the tennis court? 2nd, don't make a ridiculous paid vallet services if there's ONLY 2-3 cars there. Plus, please train your staff to handle american car, bcs in my case they turn on the lamp dari sore ke malam, what?? 😅 3rd, the food oh my god i don't know how to describe, just do an upgrade deh. 4th AGAIN the staff DUH, ada yg main hp, sampe customer mesti manggil2 dulu baru nengok, ada yg lgsg sensi pas customer nengok ke tennis court, ada yg mlengos aja gak liat kiri kanan customernya butuh apa. Start with "Maaf bapak/ibu, untuk resto di sebelah sini ya. Untuk tennis court ini boleh bapak ibu liat tapi mohon maaf banget saat ini lg ada yg sewa, mungkin nanti pas peralihan jam bapak/ibu mau liat dipersilahkan. Tapi untuk sekarang masih di tutup untuk yang sewa, bisa lihat dari sini dulu ya pak/bu. Terima kasih" instead of "Sorry ini cuma buat yang sewa, gaboleh masuk, iya, ini cuma buat yg sewa". Girl where's ur attitude??
Pls pay attention on that 4 points ok, I like your concept, but the...
Read moreVery Poor Service , Arrogant Manager , Fazi the Worst ....really never seen such a Manager only Nabilla and Chelsea nice thats all There are many many Restos , Cafes These days flooded in Jakarta , Bandung and Bali Common Grounds , Tanamera , I m sorry , i m the last person to write bad things about an outlet How would you feel ...when you see hair of others on most of their chairs How would you feel when you request the Music Volume to be Reduce and all the Staff are So Rude and Refuse to lower the volume Cafes are Suppose to be Comfortable , Food and Beverage should be clean , tables and chairs should be clean Nowadays , Too Many Food and Beverage Outlet But Skills of Service , Knowledge of Product , Asking do you have ..Vegetarian food , all that is shown will be Salad Bowls Kindly think about my message , and Think , If you are a customer and you walk in to Common Grounds Then perhaps you will understand my message I patronize many many restaurants , cafes , All your Staff needs a lot of Training From Cleanliness , To Greetings , To opening doors .. It was raining , staff working did not help to offer...
Read moreWent there for a family lunch on a holiday (coblos day), and surprisingly, it wasn’t too crowded.
The design and interior were lovely, and the service was great! The server remembered all our orders without taking notes, which even impressed my dad. He also couldn’t stop praising the menu books, saying the photography was amazing 😂 (thank you for providing those, my dad and my mom need this — definitely a plus point!).
We ordered a lot of food, and it turned out good. I had the aglio olio and French toast. Initially, I thought the prices were a bit high, but the portions were huge! The French toast, in particular, is great for sharing with a friend.
For drinks, I tried the espresso with pineapple and a flat white. Both were okay — nothing too special. However, my mom’s drink was good! She ordered an espresso blended with protein (from the smoothies section — sorry, I forgot the name of the menu item).
Overall, I was very satisfied with the interior, the service, and even the facilities like the restroom. They had air conditioning and lotion, which was thoughtful, especially since there’s a tennis...
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