Senshu — Restaurant in Jakarta

I ordered chef recommendation Menu last nite. It was my 2nd wedding anniversary. We were having 3 adults. It was A bit disappointing for overall. It is a Great place. Foodie are Good but portions are too small. Service is worse. Much below fine dinning standards. I prepared from 3 months ago. I prepared many things. but... When i came i need to explain everything from the beginning. Waitress don’t know everything what i prepared from 3 months ago. Waitress is not polite and not professional. I remember the waitress name was Sari. Nothing you could expect from her. Lack of preparation for our special dinner. Final one. Chef Matsuda doesn’t respect the customers. I called him when we get started, and he came and do not smile and no words coming from his mouth. He is not welcoming without greeting say hi or anythings. I experienced the worse service ever in this restaurant. Not recommended. Way too expensive for...

Service is really bad, it’s sunday afternoon, we’re booking first for 5 people but then there is additional 1 people & 1 baby but they’re not allowed in the room because the PPKM rules, we understood we’re not telling them there will be additional people in advance and we literally begging them just to give us extra 1 chair (but we’re inside the VIP room, and still plenty of space), they’re not giving it to us.

And one of the employee said to us, if you’re not okay with this, you can just go to other restaurant in this building, we can booking it for you.

And then we’re walking out and move to other 5 star restaurant in the same building, fyi we’re not throwing any bad words or yelling at all.

But from this we can see that the service is really bad, all the staff are not welcoming to the customers, I hope the management can fix the issue asap and hopefully will get better...

The best japanese restaurant in town. They have counter seating for sushi, private rooms and teppanyaki table in private "house". The atmosphere is warm and a bit formal. The quality of food is the best for jakarta. Senshu serves seasonal food as well. The service is also very friendly and professional. However the teppanyaki course is overpriced with such quality. This is the one aspect which need improvement in this restaurant. On my recent visits in 2023 I found that the quality of the dishes mostly remained as good as usual, however some were not. Dishes like sahimi stays good. Cooked ones need more improvement for sure, except for the beef. The...