Abracadabra by Mu Bunglaow — Restaurant in Kuta Selatan

Really nice ambiance with an infinite pool and overlooking to the sea. The food, a fruit yoghurt with granola is delicious. So why 3 stars? At the end the real abracadabra magic is there, an additional 3% of the bill added when you want to pay by an abroad bank card which isn't communicated on forehand and isn't usually at other restaurants. Already traveling at Bali for 3 months, and eating daily multiple times and only happens twice. So I told the waiter and have been billed without the additional costs. Later on the manager or owner came to me to ask about it and I told him so. He told me his bank asks 2.8% percent, I told him my bank (Nuri) and the bank here (Mandiri) doesn't charge my an additional fee and it would be better to switch bank because at other restaurants there isn't this additional fee. It feels like he acts he find me stingy and ask to not to come back. Ok, I don't come back, because for me it isn't about being stingy but fairness. If it's not communicated at forehand and it's not common at other restaurants I don't expect it. People that know me knows I am not stingy but shares a lot of what I own with the community and people in need. Good luck with...

NO TABLE MANNERS AT ALL!!

We had booked here for 4 people at this beautiful location, but that’s about it.

They work with time slots (we had it from 8pm to 10pm). We ordered our drinks and food. Just 2 minutes after the drinks the food already arrived, like a fastfood restaurant… The food was no better than what my mother cooks at home and for ridiculously high prices!!

After we finished our food, we were immediately (really, after 1 minute) presented with a tray with all the desserts shoved in our faces. We were surprised by this, but the staff thought it was completely normal.

We decided to skip the desserts and order some cocktails at 9:45 pm. When we received our cocktails at 9:55 pm, we were kindly asked if we wanted to drink our (EXPENSIVE) drinks within 5 minutes, because the restaurant was closing and we had to leave the property by 10pm

We asked if we could just drink our cocktails, but they did not let us…

The bill was just under 2 million rupiah and they (scandalously) charge 11% service charge… So much for this *%#}{%] experience at...

Breathtaking view, especially for sunset – but that’s about it.

We were about 20 minutes into our dinner when it started pouring down, as it often does in Bali. You’d think the staff would be prepared for this, but nope. They just went about their own business, tidying up things that had nothing to do with helping guests.

We had to carry our own plates to the covered area, found two free seats at a table with other guests (who were thankfully kind enough to let us join), and even retrieved our own (very expensive) bottle of wine and glasses that were left standing in the rain. The staff didn’t lift a finger. No assistance, no checking in afterward to see if we were okay or if we needed anything else – just total indifference.

And if the service wasn’t bad enough, the food was just incredibly disappointing. Dry grilled shrimp, rubbery squid and overcooked vegetables. Given the stunning location, you’d expect a well-run place, but this was far from it.

Would only recommend for a drink at sunset – and even then, be prepared to fend for yourself if the...