What an amazing location, view & well decorated place, music & atmosphere.
However... the food is an utter utter disappointment. With the owners charging Rp250k per "specialty" main course, yet delivering below acceptable standards on the food for the price they charge. The quality of the burger served matches the price of Rp80k...
The food was brought cold to the table accompanied by a tiny amount of frozen chips which were dry to the bone, over cooked & cold too. Meat was ok, but the patty was tiny 50-70g. Nothing else. The bread roll & used was of very poor quality too. The menu should give aay more info & it should be served with decent veggies or a salad...
What was really sad was that the staff were so terrified that they would need to pay for the meal as that's the restaurants policy. However that is totally unfair that the owner would put that onto the waiter/staff when it's their & the manager & and chefs' responsibility to make sure that the foods quality (ingredients & presentation) are matched to the price they are charging on the menu. That is not the responsibility of the servers...
I tried to speak to the owner about it. However, she accused me of trying to get free food. I told her this was not about the money or free food.
That this was about a restaurant owner not making the effort to ensure what they serve matches the food served & and it is unfair to be serving this kind of food to the public for the price they are charging... I mentioned that it was unfair on the staff to charge them for a meal situation like this.
She told me not to come back to the restaurant again....
After reading other reviews for this restaurant, I now see many other people have complained about the quality of the food & the owner still clearly hasn't made the effort to better the quality.
After talking to the owner, I now see why the food quality hasn't improved. Instead of taking the feedback & taking accountability for the quality, the owner jumped on the defenses & resorted to accusations & verbal abuse.
Cest La Vie... may karma...
Read moreI typically don’t leave reviews (let alone negative ones) but frankly my friend and I had an absolutely awful experience here. I do not recommend falling for this tourist trap. I will give it that the views are beautiful—it has that going for it—but the good graces I have for this restaurant stops there. First of all, the service is extremely slow. We had to try and hail our waiter down multiple times to get her attention. We placed our entree order and it took them an HOUR to return to us, only to tell us that they had lost our order and we would have to place a new order. At this point it was later into the evening and we had already been at the restaurant sitting for 2 hours. When we went to reorder our entrees, we were told that the kitchen was out of majority of the items on the menu and our options were basically the most expensive beef plate or pasta—neither of which were offered to us at a discounted price or at the price of what we had originally ordered prior. The restaurant did nothing to assuage our terrible experience which was entirely their fault. Don’t waste your time here, there are plenty of beautiful spots to watch the sunset in Uluwatu with better service and more respect for their customers—especially for their...
Read moreBeautiful but neglected place with average food The location has great potential – it’s a very nice setting, but unfortunately clearly neglected. The chairs were torn, and the faux leather stuck to my legs and left me dirty. There was sand everywhere, and the cushions looked really dirty, which doesn’t match the high prices they charge.
I had the tuna steak – it tasted great, but the portion was surprisingly small. For 250,000 IDR, I got just a small piece of fish and a bit of mashed potatoes. My girlfriend had the chicken satay, which was mostly fatty meat and by far the worst one we’ve had during our stay.
The staff were kind and helpful, which I really appreciated. It’s a shame such a lovely place is brought down by lack of maintenance and an unbalanced...
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