I recently had the pleasure of dining at Ritual Bali, where I was fortunate enough to be served by an extraordinary server named Gusti. From the moment he greeted our table, it was evident that we were in for a remarkable dining experience.
Gusti's professionalism and attention to detail were truly impressive. He effortlessly anticipated our needs, ensuring that our glasses were never empty and our dishes arrived at the perfect moment. His knowledge of the menu was extensive, and he guided us through each dish with enthusiasm and expertise.
What truly set Gusti apart was his genuine warmth and hospitality. He greeted us with a welcoming smile and engaged in delightful conversations throughout the evening. Gusti's friendly demeanor and genuine interest in our satisfaction made us feel valued and created a relaxed and enjoyable atmosphere.
His passion for the culinary arts was evident in the way he described each dish, highlighting the flavors and ingredients that made them special. Gusti's recommendations were spot-on, and his ability to personalize our dining experience left a lasting impression.
It was clear that Gusti took pride in his work, going above and beyond to ensure our evening was memorable. His attention to detail, combined with his exceptional service, made us feel like honored guests. We left the restaurant with a sense of satisfaction and gratitude for the exceptional service we received.
In conclusion, Gusti's exceptional service, professionalism, and genuine warmth made our dining experience truly unforgettable. If you have the opportunity to dine at this restaurant and have Gusti as your server, I highly recommend it. His passion for his craft and dedication to providing an outstanding experience are truly...
Read moreMy partner and I came to celebrate our anniversary yesterday here. Some concerns we had on our visit.
We didn’t get the table we have been requested specifically even though we have made reservation 3 days prior. But luckily at the end we can still get it.
We asked a staff for the menu. The staff came and throw the menu on our table without asking if we want to order now or giving us recommendation. At this stage we felt really disappointed how the staff giving such attitude to us as local customers. However, big thanks to Hamzah (manager in charge on that day). He listened to our concerns and took care of us afterwards until we leave. Really appreciate his good service to make us feeling comfortable.
Overall the food and drink were good. Little comment on my order (I think it’s grilled fish) it was bit dry.
We hope the management could take this concerns seriously for better service in the future. The most important thing, please train your staff how to serve customers in a good manner and not to disrespect people.
Despite all, we love the place. Especially the ambiance and the view...
Read moreI recently had the pleasure of visiting Ritual Bali, a stunning bar and restaurant located by the sea in Uluwatu. From the moment I stepped foot inside, I was blown away by the classy ambiance and breathtaking views of the sunset. It was truly an unforgettable experience. The location offers an unobstructed view of the horizon, allowing guests to witness the most stunning sunsets I have ever seen. Aldy, the manager, provided exceptional service and even surprised me with a cake for my birthday. The menu offers a delicious range of Indonesian specialties and international cuisine, and the cocktails are expertly crafted. The attention to detail in the elegant decor and the friendly and knowledgeable staff make Ritual Bali a must-visit destination for anyone traveling to Uluwatu. I can't wait to return and create more unforgettable memories at this remarkable...
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