Holycow! Steakhouse by Chef Afit — Restaurant in Malang

I've been to several different holycow! steakhouse across cities but I could say that this is probably the worst outlet that I have visited. I eat here twice, with the same level of satisfaction (yup, 1 star for you holycow!).

First visit, I was quite disappointed to have my steak overcooked and it makes the steak little bit bitter because of it. Since the outlet is just new in town, I forgive them and considering the guests is kinda too crowdy at that time I can understand that it's just "small" mistakes that could happens in any dining place.

Months later... I think I should have moved on from the previous incovenient that I had in this place but instead, I got another bad experience. This time I had to wait almost 40 minutes while the other guest that arrived after me got their orders in no more than 20 minutes (yes, I even count the time) in somewhat not too busy environment compared to my first visit. If that's not even woeful enough, well, this time I got another overcooked steak! Wonder if that kind of steak is what people here really liked. Meh.

Well I had enough. Don't expect me to come for any third time...

Makan steak adalah kegemaran ku dan teman-teman. Kemarin (26/12/2022) ada satu teman yang mengajak ke Holycow malang. Kami terdiri dari 14 orang, 4 dari Taiwan, 4 dari malang dan selebihnya dari luar kota. Karena yang beri rekomendasi teman dari malang, pastinya dia tentu tahu rumah makan ini.

Terimakasih banyak kita disambut dengan ramah. Singkat cerita kami semua pesan steak dan satu teman dari Taiwan pesan 3 porsi Ramdon, katanya "bukan aku sendiri yang makan, kalian boleh ambil". 20 Menit menunggu teman Taiwan mulai komentar, " Kalau di negara kami, rumah makan yang pelayanan lama maka ditinggalkan sama customer" Ujarnya karena memaklumi waktu itu rame banget.

Kemudian datanglah pesanan kami yang bermenu irisan daging sapi. Setengah jalan kita makan teman yang pesan (ramdon) tadi pingin steak juga, alhasil dia pesan paket combo steak. Sekitar 10 menit berselang, pesanan tambahan (paket steak) datang. Untuk steak yang saya Terima sangat memuaskan, akan tetapi yang dipesan tema yang dari malang (bukan yang rekomendasikan tempat) dia pesan welldone yang didapat overcooked, sehingga daging ada rasa pahit (sedikit).

Akhir cerita kita semua selesai makan, sudah ngobrol kesana kemari, Tapi!!!.. Pesanan Ramdon belum kunjung datang. Kita tanyakan kepada mbak pelayan berbaju hitam yang sedari awal melayani kita, ternyata dia bilang "tidak tahu, ya ndak saya input". Sungguh mengecewakan, sempat adu argumen sebentar tapi tidak ada solusi (padahal kita juga berniat untuk pesan lagi, tapi katanya pesanan harus 20 atau 30 menit sebelum closing atau apa, pada saat itu saya ndak fokus pembicaraan itu) sehingga memang tidak ada solusi, alhasil kita ke kasit bayar dan complain. Dan hanya mendapatkan "MAAF".

Mohon maaf, holycow malang. Kami tidak bisa mampir kesini lagi sebelum memang ada teman yang memang bisa meyakinkan kami untuk kesana karena sudah ada perbaikan pelayanan. Terlebih, sudah menancap di bayang bayang kawan luar kota maupun yang...

My first experience with Holycow was in Jakarta. It was our favorite steak house. The one in Malang has a nice atmosphere and the service is good. When bringing the food to our table, the waitress asked whether the meat was cooked according to my son’s request. She waited for him to check. My son ordered the medium-well or something but it was a bit rare and the waitress brought it back to the kitchen for the correct tenderness. 👍🏼 The price is suitable for the taste, service, and atmosphere. But, I feel the taste is different from the usual steak house I usually...