The People's Cafe Pakuwon Mall Surabaya — Restaurant in Surabaya

Food wise its okay, can't go wrong with most deep fried stuffs. Their Yellow rice tasted more like a tumeric Hainan Chicken Rice, rather than an authentic Indonesian dish their wonton soup and chicken tofu soup was surprisingly edible.

The decor is quite quirky, and their menu is more suitable for the younger crowd who have the tendency to eat anything fusion and instagrammable.

Their services are okay, some of the waiters & waitress definitely need more training on how to communicate and serve customers. I visited this place a couple of times and each time when i asked for something, certain waiter/waitresses obviously had seen me, but pretended not to - and when someone finally saw me, all two or three came at once - awesome.

The hostess claimed the sofa seats were reserved when we were there, and not 30 seconds after we were seated elsewhere when a walk-in guest of 3 were guided there - a more honest "only for 3 and up" would have been nicer. This tactic is very typical for their Ismaya Group establishments.

Overall the decor gets a 3.5/5 Food...

Masuk ke dalam tanpa greetings maupun diarahkan tempat duduk. Saya bawa ((air putih)) dan ditaruh meja, disamperin sekali oleh pegawai dan diminta untuk ditaruh bawah. Saya ragu karena masa minuman disuruh taruh lantai? Ngga punya tata krama atau pengetahuan dasar soal hygene? I wasn't bothered (yet) that time and planned to put in on empt chair but while i tried to choose the drink to order, he came to us for the 2nd time in the span of only 5 minutes and told us to put our drink ON THE FLOOR ONCE AGAIN with a rude manner. That's where it crossed the line. Oh, and they charged a service fee for THAT kind of service? Make it make sense.

even worse, the table behind me also brought drinks inside and finished their meal but i guess it didn't bother the staff? Or my eyelids were not small enough to be allowed to bring a water there? Lol f off😂

The...

This restaurant is totally not worth it. My kid ordered “Mie Bakso Gerobakan” without the meat and tetelan. The noodle came out with really tiny portion of the noodle (all he want is to eat the noodle with the soup). We asked if he can have more noodle or to compensate for the meat that was took out. But restaurant policy is to charge us with the same money for a new meal (full price) just for additional noodle. What a ridiculous policy. People with kids are suggested to find other restaurants. The restaurant has ok ambiance but to my 8-year old boy opinion, it is simply...