Disappointing Experience at Christy's Bar and Grill

I recently had an extremely disappointing experience at Christy's Bar and Grill. We had a reservation for 7:15 PM, but our group of six arrived earlier at 6:30 PM. Hoping to be seated earlier, we approached the host and inquired if they could accommodate us in any configuration, even if it meant splitting us into two groups. The host was unhelpful, dismissively suggesting we return to our hotel and have the reception call to coordinate if they could seat us earlier. This was an absurd suggestion—there was no way we were going back to our hotel.

In the meantime, two of us decided to go to the bar and order drinks. We attempted to place a food order, but the bartender failed to punch it in until we reminded him. When our food finally arrived, it was served without any silverware. I had to resort to eating with the toothpick that came with the dish. Additionally, there were no napkins provided, and after being ignored twice, we finally received them.

Frustrated, I asked to speak with the manager, but the bartender returned instead, becoming defensive and argumentative. He insisted they were too busy to address our concerns, even though half of the tables were empty.

It became clear that Christy's Bar and Grill relies on the influx of tourists from the major attraction next door and doesn't feel the need to provide decent service. If you value good service and a pleasant dining experience, take your money elsewhere.