Disappointing Experience at Christy's Bar and Grill
I recently had an extremely disappointing experience at Christy's Bar and Grill. We had a reservation for 7:15 PM, but our group of six arrived earlier at 6:30 PM. Hoping to be seated earlier, we approached the host and inquired if they could accommodate us in any configuration, even if it meant splitting us into two groups. The host was unhelpful, dismissively suggesting we return to our hotel and have the reception call to coordinate if they could seat us earlier. This was an absurd suggestion—there was no way we were going back to our hotel.
In the meantime, two of us decided to go to the bar and order drinks. We attempted to place a food order, but the bartender failed to punch it in until we reminded him. When our food finally arrived, it was served without any silverware. I had to resort to eating with the toothpick that came with the dish. Additionally, there were no napkins provided, and after being ignored twice, we finally received them.
Frustrated, I asked to speak with the manager, but the bartender returned instead, becoming defensive and argumentative. He insisted they were too busy to address our concerns, even though half of the tables were empty.
It became clear that Christy's Bar and Grill relies on the influx of tourists from the major attraction next door and doesn't feel the need to provide decent service. If you value good service and a pleasant dining experience, take your...
Read moreWow! I just had dinner here and I had to come update my review. Even tho I gave it a 5 star before, I felt like I owed you more details. The atmosphere here is very nice and the staff is as kind as can be, but the food! Oh the food is amazing. I come from a place with very good fish and chips, so for my first fish and chips in Ireland, I wanted to make sure I was not going to be disappointed. And I was not! The fish was perfectly cooked and absolutely delicious. I've never had these mushy peas everyone always talks about and all I could imagine was was not good. But they were fantastic. If anyone wants to know what they are like whose never had them, I would say it's like eating a delicious pea soup, but thick with whole peas. And the fries are perfect. No notes.
My only issue is not with this restaurant but with the fact that halibut is not a local fish here like it was back in the PNW. There halibut is the pricey option for your fish and chips and I liked ordering it purely for the opportunity to tell my "just for the halibut" joke. Now that we are moving here this little joke will just have to live on in my head and give me a private giggle when ordering fish and chips.
(old review) I only had some fries but they were some of the best fries I had eaten. Very nice, friendly and a...
Read moreWe went there yesterday for dinner. We called in the morning to make a reservation. On the phone the person told us that they just do walks in and no booking is requiered, we just needed to go early and we would have space. Our surprise was when we walked in at 16:15 (plenty time before dinner starts at 17:00) and we were told they were “fully booked”. We explained the 2 ladies that we were told on the phone there was only walks in and no booking was required. They didn’t even know how to check if there was availability on any of the tables and kept looking at the computer. Finally they gave us a table that when we arrived there was someone sitting down there… so we had to go back to the computer with this 2 ladies who had no clue even what tables were available….and they kept looking at the computer with no answer…. We went with a baby and decided to leave without food or drinks because it was extremelly unprofesional and very rude the way they delt with the situation. And also the missinformation we received on the phone….
Staff should be trained in customer service and also how their computer system works…will...
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