Paper Boys — Restaurant in Cork

My partner and I went here for lunch at around 12:45 on a Saturday. After ordering, our drinks arrived quickly, but we ended up waiting over an hour (!!!) for our food to arrive. Despite trying to get the attention of the staff, no one came over to check in or offer an update during our wait. Eventually, I had to go up to the counter myself to ask when our food would be ready.

When the food finally arrived, one dish was incorrect, and the fries in the other were undercooked. We let the staff know and they apologised, and we were not charged for the meal. While we appreciated that gesture, by then we were hungry, disappointed, and honestly shocked by the poor level of service. Note that we were not alone in this- the table who ordered right before us and also the table next to us had an hour long wait.

This was our third attempt to eat here, because the place looks interesting and the menu is very tempting, but the first two times they were either full or had sold out. Based on this experience, we won’t be returning. This is a shame because we love supporting smaller local businesses and we do root for their success, but this experience left us extremely...

I wish I could tell you about the food but unfortunately the service was so bad I cant. We arrived at the weekend and were told the only seats are outside but we are free to take one, weather was nice so no problem. We spend about 15 minutes looking at the menu and then go to the counter to order. We had two people ask us if we are ok, and when we said we would like to order they walked away. Eventually a 3rd person came back and said they would check then said "it will be 10-15 minutes before we can take you order" and would not let us order food. We waited and after about 5 minutes we noticed a table beside us went in and ordered with no issues as they had a buzzer for their order. We went back in after 15 minutes to see a queue of about 4 other people now that we were behind. When we got to the front we were told it would be minimum 45 minutes for our food to come out.

Really, really bad service here, expecting people to wait over an hour for food is just not on, as well as telling people they cant order but happily taking the orders from other tables?? We left and went elsewhere to a place that seemed happy to take our business and we...

I had lunch a midweek lunch arriving around 12.20, before the main lunch rush. I ordered a reuben sandwich. It took about 25mins to come out which left me under pressure for time. The sandwich was lovely but it was a long wait. The chips on the side were too oily for me and had to ask for ketchup though the sauce was lovely and tasted homemade. I went here in the first place as they posted on their socials about a special sandwich that was running for the month. They didn't know anything about it when i arrived however which was disappointing. The ventilation inside isn't great, the kitchen opens right onto the dining area and i could smell the kitchen on my clothes when i went back to work. The atmosphere was nice and there was nice art on the walls and good music playing. Overall i liked my lunch but still left feeling i wouldn't be...