I placed an order for delivery from Subway using Just Eat. After 1hr and 15mins we rang Just Eat about the order, was told it was on the way. A few minutes later it was cancelled and money refunded. We tried ringing the restaurant but no answer, I don't really know if it was the restaurant's fault, the drivers or Just Eat but I did give them money for a service and food that didn't arrive.
It seems that both the restaurant and delivery services hide behind each other, neither really accepting responsibility. As far as i'm concerned if you sell through a delivery platform that lets your customers down, then it is your...
Read moreI went at 19:00 and on internet says they close at 20:00. The girl who attended me today was very rude telling me even though internet says 20:00 she can't do my order because she needed to clean ( she had still all the food in their place). Also I went another day and they were using the same gloves for prepare food and use the till and the cash. I'm very upset for the service they are giving because it's not the one we deserve...
Read moreWent in just after 2 o clock to get a sandwich. Another man also walked in at the same time. We were both told by the girl behind the counter we couldn't get a sandwich because she was on her break. I'm sorry but what? The times on Google state it is open until 4pm. Nowhere does it state closed after 2 for lunch. You should have staff to cover other staff members lunch breaks....
Read more