Sunday lunch for three people.
Look, food is authentic and decent however portion size is extremely small for the price. In a nutshell this place is trying to be Good World however it's more expensive and gives smaller portions.
The pictured garlic prawn dish was €28 for 8 prawns. When asking the manager, who my mother is friendly with outside of this resturant (worked with his wife), his response was to push that it was the standard portion. We joked if he could give us even four more prawns that we would let it slide. So we could each have more than 2.3 prawns for our money. We also joked that Good World in town offered a much more reasonable portion of higher quality at a smaller price. Having met him in that place before we know he knows. He left back to the kitchen and returned 10 mins later to say the same thing. He also added that because they were de-shelled for us we should be happy with it. He tried to tell me they were bigger than normal and when I said they weren't he just agreed. Weird one. We asked him to just take it back. If this was how he treated someone he was already familiar with I don't want to know how he treats other customers. The place was fairly empty too, not like they were rushing to serve people. Would maybe understand if they were under pressure but we were one table of three at 1pm on a Sunday. That says a lot.
I hate leaving negative reviews, I loved Ming Court which was the resturant here before Kaizen. I had countless birthdays and family events in there. Nothing but good memories. It just doesn't live up to half of what Ming Court was. The Siu Mai also tasted weird, an unforgivable offence. The Hofen is actually delicious though, pity it's a small portion. Fancy new tables and uniforms don't make up for ridiculous prices and small portions. I really hoped this place would be a good replacement but unfortunately I can't say that it is. Good World remains as one of the final remaining authentic Chinese restaurants in Dublin. Plaza in Swords is also good, a close second place. Kaizen doesn't make it on the chart for me.
This was my second visit to Kaizen, second exact sentiments and unfortunately I won't be making a third. Really disappointed but hopefully they can take feedback like this on board and iron out their issues. If they haven't gone under by this time two years I will give them...
Read moreThis has to be one of the most genuine Chinese food I have had in Ireland. There were 3 of us out for dinner before going to the movies. We all had a starters of soup. I had the wonton soup which would be a regular for me, thus was lovely, not salty the dumplings were meaty and wholesome and very fresh. My guests all loved their starter soup chicken and sweetcorn. We had different mains all of which tasted very fresh and authentic. From the moment we walked in the staff were so friendly and I noticed the majority of customers were Asian which to my mind was a very good recommendation in itself. The staff without being intrusive explained the dishes i.e. there are chicken bones in this dish and mildly spicy. Between courses, they approached the table and asked if we wanted to wait for a few minutes or did we want our mains now. This to me is rare as I almost always get the feeling I am being rushed along. All in all a lovely place lovely staff and the food was very good 👍 We will definitely be back again and...
Read moreFood is really good and made with fresh quality produce. Not your average Chinese you would expect to see beside a shopping centre. The price seems reasonable enough but watch out for additional costs. We were charged €9.50 for a side of noodles. And it was not a mistake. Although boiled rice is €3, the noodles are listed as a small chow mein in the sides section. They also add 10% service charge and an additional €1 for Dim Sum if ordered after 6pm. The bill can mount up. But the food is good. You can see they invested into the decor and the toilet’s especially. The toilet seats are electronic and are heated. They are unisex toilets but the heated seats and automatic flush aren’t really designed for Irish men 🫣 Worth a visit but prepare to pay. Pics are of Sui Mai (Dim Sum) and Crispy Duck in Honey and Pepper sauce. Be mindful of the different styles of duck. The duck served in this dish was Hong Kong duck. It had more of a liver taste with less fat on it. Hope this review helps you...
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