To start with the positives, the food was decent (about the quality you'd expect at a place like this, not fine dining obviously but tasty enough) and the portions were generous. Unfortunately that's all I can say for this particular restaurant. Cleaning standards are not up to scratch at all; the table we were seated at was dirty (and considering we arrived only twenty minutes after the restaurant actually opened, and it wasn't busy at all when we did so, there's really no excuse at all), the fabric of the seats in the booth were completely ripped, and as per other reviews of this place the toilets were absolutely filthy (and not all working, either). I've seen many people complaining about the cleanliness, so can only assume management don't care to improve based on negative reviews received. With regards to service, to begin with, the waitstaff were actually very good; attentive, and our orders were brought to us fairly quickly (again, it wasn't busy, so to be expected). Unfortunately the attitude of the server we had quickly changed after she brought us our bill, and discovered that we'd be paying with a Press Up gift voucher. She quickly went away with the bill, not even giving us time to take the complimentary mints that had arrived on the same plate, and when she returned only a minute later those same mints were no longer there (which, admittedly, feels like a ridiculous thing to complain about but it's really more the principal of it; I'm assuming we would have been allowed to take them had we paid by card or cash?). Her attitude and disposition quickly changed, presumably because she was under the impression that she would no longer be receiving a tip. Ironic, as up until that point we had fully been intending to leave one, with her service having been so good. It was an incredibly uncomfortable situation, and so we left quickly, now with no intention to return as a customer. I suggest that if you don't want people to pay with Press Up vouchers (and having read several of the reviews, it would seem that we're not the only ones who've had problems with attitude problems of the staff once being presented with one as payment), you're better off removing yourselves from the scheme all together. Definitely avoid this restaurant, and spend your money elsewhere.
Edit after management response You claim to take pride in how the restaurant looks and is run, but failed to acknowledge my points about how dirty the restaurant was? To the best of my knowledge there's no excuse for a table (only twenty minutes after opening) to be filthy upon us being seated there, nor is there any excuse for the toilets to be so disgusting. Personally, if the parts of your restaurant that are on display to the public are so below standards in terms of hygiene, I dread to think what, for example, the kitchen where the food is prepared looks like. The entire handling of the Press Up gift voucher and subsequent treatment by one of your members of staff unfortunately ruined the experience for us, and as such I think that a one star review is more than justified, especially considering hygiene issues on top of it. Had it not been for the decent food and decent service prior to that, and were it possible in the first place, I would have been inclined to...
Read moreHold on to your shields, folks, because I've got a hilarious tale to tell about my escapade at the "Captain America" restaurant in Blanchardstown! I went in expecting a ho-hum dining experience, but what I got was an unexpectedly funny adventure!
Picture this: I walked in, and instead of the Avengers assembling to greet me, I was welcomed by a group of servers dressed as the entire Marvel cast. I half-expected Iron Man to take my order with a witty one-liner, but it was actually a guy in a Black Widow costume who flashed a charming smile. Hey, I guess the Avengers are all about surprises!
Now, let's talk about the food. Oh my goodness, it was like Thanos snapped his fingers, and all the deliciousness in the universe converged on my plate! The "Captain's Choice Burger" was so juicy and flavorful that even Thor would've taken a break from wielding his hammer to savor it. And the "Super Soldier Steak"? It was so tender that I could've cut it with Hawkeye's precision arrows!
But here's where the comedy kicked in. As I was busy devouring my meal, I noticed Spider-Man zipping around the restaurant, delivering food to other tables. I swear he must have had webs under his shoes because he moved faster than a caffeinated squirrel! I almost asked him for some wall-crawling tips, but I didn't want to distract him from his waitstaff acrobatics.
Speaking of the staff, they were like a bunch of friendly mutants – always there when you needed them, but with a level of politeness that would make even Professor X proud. They made me feel like I was part of the Marvel family, minus the alien invasions and cosmic battles, of course.
Now, let me tell you about their dessert. They had a dish called "Loki's Delight," and boy, did it live up to its name! It was a treat so devilishly delightful that I thought Loki himself must have conjured it up to mess with my taste buds. I must've looked like a contented Thor, wielding a dessert spoon instead of a mighty Mjolnir!
At the end of my meal, I couldn't resist striking a superhero pose with the staff. It was a hilarious sight – me trying to mimic their heroic stances, and the staff playing along like seasoned Avengers veterans. We even had a mini dance-off, and let me tell you, those servers had moves like Black Panther himself!
All in all, my adventure at the "Captain America" restaurant was a laugh-a-minute delight. The delicious food, the friendly staff, and the quirky superhero shenanigans made it an experience worthy of an epic Marvel movie. So, if you're looking for a meal that's super-powered with flavors and served with a side of laughter, head over to Blanchardstown and assemble at the "Captain...
Read moreCouple of times I have been very underwhelmed by captain Americas but I heard good things and some reviews are glowing plus the addition of elephant and castle excited me as a wings fan, I thought why not? I'll try it again. I'm sorry I did. Service was good and food arrived quickly, too quick for the fries, maybe another 5 mins and they might have at least defrosted, but no panic they were jus for picking at. We weren't too hungry, luckily enough so ordered a couple of starters each to try between us. The garlic bread with cheese or should I say 3 slices of cheap low quality baguette with some garlic and cheese, wasn't too bad to be fair if tou ate around the black parts of charcoaled bread. Each dish had a salad dressing on the side and it looked as miserable as me paying the bill, dishes would have looked way better without, but if your going to do it do it right. Potato skins were fairly rubbery, cheese so thick it was kinda chewy, taste wasn't the worst. Chicken goujons were drier than my humour, luckily there was a dip, but it didn't help, they probably needed to be drenched in an isotonic sports drink to give them any sort of life. Only thing slightly redeeming were the hot wings, again a scarcity on any sort of sauce, they still held a nice flavour but as I ate I wondered, how could something so dry also be so greasy? As I ate I seen the staff walk to a table and sing happy birthday, I thought one waiter was holding a birthday cake but it was actually a pizza and a couple of other dishes, I thought that's a bit odd to be singing over someone's food in covid times but at least the customer can see it happen and decide what they want to do but once the song finished the waiter walked away and plopped the food on someone else's table, maybe its no big deal but I wouldn't be a fan of someone singing over my food before I ate it. The bill came and we were delighted to see the mints that accompanied. We were in bad need of a...
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