Sultan's Hann Ocakbasi Clondalkin — Restaurant in South Dublin

we had a chicken shish and a lamb doner. Chicken shish in bits felt undercooked, lamb doner had very strong meaty taste to it - some love, for some it’s off putting, it was okay was not bad. But the place itself is very badly run. We came in, our first time there was people making orders but we didn’t know if we wait or sit down. I still don’t know the answer. Some people were served, some went up. It’s like a rundown cafe vibe the place gives. Most of the tables were dirty and not cleaned. Staff was not unfriendly, but did not serve properly. Overall, it was blah and not good vibes. Place did not feel clean. I don’t think I would come again unfortunately. Service definitely lets the food down.

Edit: changed my review from 2 stars down to 1 because of the owners response. Your restaurant is filthy and so is your attitude. Definitely won’t be back here now and will tell others. Go look at my account if you wanna see how many REAL reviews I have. Whoever is running this business can’t even clean tables, but has enough time to sit around saying my HONEST and REAL review is fake. Also are you not embarrassed this is how you respond to paying customers and how you’re showing your business? I hope other people see your response and don’t bother coming here. I only came here because of people showing it on Instagram and tiktok - and let me warn you now, those pages are misleading! It’s nothing like what it looks online. Go here if you want awful service. Embarrassed on your behalf.

Another update: you can edit your response, you can’t delete the fact that you sent it 🫶🏼

Laughing cos if you leave a review here and it’s not 5 stars the owner is just gonna attack you and say you’re a liar 😂😂😂 let’s see how long your business lasts with your...

The First time I have been there, it was nice. Yesterday, it wasn't at all. I have highly Recommend you everywhere on social media, even from my business page, and now I highly regret it. Yesterday your shop was empty, so there was time to cook. Nobody rushed you or anything like this. We were the only customers in there. Chicken Doner - Tastless / Hard / overcooked Chicken Shish - made with chicken tights / burnt/ overcooked, chewy, not even marinated (we usually get it we Chicken breast). would've been nice if you could've tell us that there is no Chicken breast available, like you did with the bulgur..

Chicken wings tasted bitter because they were burnt. All food was burnt.

Lamb Chops.... restless. Giving the start and how you started up your business, I had higher expectations, especially because you're a small business. If it was me, I wouldn't have the courage to send the food out the way yous did yesterday. I would massively feel ashamed especially for 63€. And nobody bothered to ask even how the food was. And maybe because you knew that you f*ked up, you did not bothered. I will definitely not come back again. We don't need perfect. We need taste and decent. Our food was not decent yesterday. Platter for 2-3 you're giving one small bowl of rice suitable for 1 person? Really?I'm surprised for the reviews you have, maybe is just one bad day, but some heads up before ordering...

The food is authentically Turkish and super delicious. The menu is surprisingly extensive and basically there's more than one option for every kind of taste. We had İskender, lamb shish, Urfa Kebab and several mezes. The meat was cooked properly, the portions are quite big even for a hungry adult. The memes were slightly spicy but that's ok.

Unfortunately the venue has sitting space only for 20-25 people and they don't make bookings in the weekends. We found purselves in an awkward position, by 7 people trying to fit into a table for 4 people. Moreover they only have one highchair even though at that very moment there were 4 babies in the restaurant and we had to rotate the highchair between tables with other customers. The kitchen is in the middle of the restaurant, which is lovely to see they are working in a clean and hygennic manner but also it caused some noise while eating in.

There was a slight supply issue like there was no Ayran, cold Coke or Baklava left for the busiest time of the week. I hope this just caused because the place is new and they will smoothen everything when the times goes by.

At the end, we are happy and lucky to have some more real Turkish food in...