Bad experience. First time I was there (1 year or more) was a much better impression. Beside the fact that the staff was very hostile upon arrival they told us, that the restaurant is full and we have to wait 1 hour. We accepted and walked around Ben Yehuda. We passed by a couple of times to double check but still we had to wait, even though the restaurant was almost empty as upon arrival. Trying to ignore the suspicion we waited as agreed. Finally we could enter. The table was not "ready"! They tried to squeeze us 13 people with 3 kids and one baby in a stroller into a table for 10! Tables were not aligned and the edges were bothering a lol. When I spoke to the apparently "manager" (red painted hairs) of the restaurant she was just asking me what I wanted to do in a very unpleasant way as if there are no other solutions and if I was just bothering her with my request of simply having a more comfortable table arrangement. I by myself took the initiative and started rearranging the tables according the needed space. The manager left in a very disappointing way the issue to a waitress who was definitely much more polite and helpful. The food was good even though some asked for "well done" steak, which has been served twice medium-rare. Entering the bathrooms with the stunk of a toilet at the central bus station didn't help to improve the all-around impression of a careless management, beside the missing toilet paper, the wet and sticky floor as well as the missing towels or the disconnected hand dryer. Before leaving we wanted to order a dessert. The desire had been instantly killed by a cockroach big like a toe, crawling along the corners near our tables. This led most of the people to just order a coffee!

I hope this criticism will be taken into consideration in order to improve services given by this restaurant.

Kind regards