We just spent three weeks in Italy and this was the most expensive meal of all. The food had good flavour but my veal scallopini was tough.
The female server was very nice and we communicated mainly through Google translator.
The service was quite slow.
I had asked the server if a dessert (a chocolate lava cake type thing) had nuts in it. (I have a sensitivity.) She said it did not so I said "good" and I ordered it. When it finally came it had what looked like Nutella drizzled all over it. I tried to confirm with her that that's what it was and the man who was serving who came by at the same time (manager?) said it was. I explained to him I could not eat it because of the nuts in it. He didn't seem to understand so I typed it in Google translate for him.
More Google translate and he asked me if he could make me another one without Nutella. I thought this was very kind and said "yes please." I gave the untouched first dessert back to him (yes, I realize they couldn't serve it to another customer but staff could eat if if they wanted.)
Almost 30 minutes later and my replacement dessert finally came out. Lava cakes only take 5 minutes to bake so I was unsure why it took so long.
I ate it and it was fine.
When we got the bill I saw I was charged for BOTH desserts. This annoyed me because I specifically asked the server about nuts in it at the very beginning before ordering it so it was her error.
When the man offered to make me another one I assumed it to be a replacement for their error.
I asked my husband if I should challenge the bill but by that time we had been there for over two hours and we were tired and just wanted to get...
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