Vecchia Osteria Del Nacchero — Restaurant in Florence

When you are traveling, you are searching & looking for ideas for the restaurant, sometimes you have just ask the locals where they eat. Non-touristy restaurants are all about preserving old traditions, flavors, taste, techniques like the way grandmas cook. We found this gem of a local Osteria outside City Center of Florence on the recommendation of our Airbnb host. I think we may have been the only tourists there. The antipasti of Trio of Crostini, Tuscan salami & Pecorino Toscana with onion mostarda set the standard to the dinner. -The Fresh Tagliarini with truffles & butter was to die for. The Wild Boar stew with olives was superb The Handmade Pappardelle with wild boar sugo & juniper berries was excellent. The local Sangiovese wine from Marema complemented the dinner very well. Desserts of Apple Tart, Panacotta & Tiramisu desserts were equally top notch. We would have gone there again had we 1 more day...

We did not enjoy this place. Our waitress seemed ticked off that we didn’t want wine. The well worn bag of bread we were given contained stale chunks. The olive oil bottle , had been refilled many times and did not contain the high quality oil the bottle presented. Our pasta dish came with crunchy, not al dente, pasta. We sent it back, and it arrived reheated, and not much better. This was a shame as the sauce was tasty. The grilled chicken dish with shaved Parmesan cheese seemed to be made of a good quality chicken, but was somewhat dry and barely seasoned. After taking our order, our unpleasant waitress never came back to our table again, rather we had to deal through the busboy, who actually was an improvement. One of the dishes we ordered never came, but we weren’t charged for it. The spinach was made from frozen. You can do better...

The food at this restaurant is alright and doesn't warrant a 1 star rating, but the absurdity of the service drags this into the dirt. The bread given is rock hard the pasta dishes are alright, and the salami sampler is uninspiring. The real issue is that the wait staff is actively upset that you are in the restaurant, when calling over the water to get your order taken they yell while looking like you kicked their dog even though you waited 15 minutes without any interaction. The food for a party of 4 came out separated by roughly 10 minutes, which when pointed out gets you yelled at by your waiter arguing it was 3 minutes(which is both untrue and an absurd point to argue). When I addressed this they told me that's its normal...