Never again.
We arrived around 9 in front of the restaurant. We were not welcomed at all, we had to wait 10 minutes in front of the restaurant even when the waiters had seen us. We asked a table for two, a couple was just quitting their table and they told us that they don't have a place outside for us. They suggested us a table inside and we accept it without saying anything.
Once inside, they treated us very differently from the other tourists and locals. NB: everybody outside had very chic outfits and looked very gorgeous and the people inside were dressed casually like a normal tourist after a beach. We noticed that they wanted to have a "cute" vitrine and that's why good looking people had tables outside but normal people had to eat inside.
Once seated, our table was not even dressed. Every table had a cute towel, and the waiters were mocking us during all dinner. Although, I ordered pasta & sea foods and that was “tasty” but no more. That was the only positive aspect of the experience : the pasta (and not exceptional at all).
Moreover, the waiters were using our table to put their stuff such as plates and oils etc (thinking it was their desk?), we didn't get the service we were paying off. We felt very disappointed and not respected at all. And all of this because we were not looking like we were about to go to the Met Gala.
Message to the boss of the restaurant and waiters: don't discriminate your clients by their outfit. Going to a restaurant after a tourism day does not mean that we are poor or that we can't afford a chic restaurant.
NB: We wish you can improve your services and stop discrimination. Don't judge a book by its cover. Also, don't take your clients for granted because without us your restaurant is nothing.
To conclude, if you want to have good food and a good night, better not eat at all than go to this place.
Ciao !
Martin & Sylvie, the 2 young peoples you put in your...
Read moreWe had a similar bad experience to some of the other reviewers. My son and I were seated inside (note: the patio is lovely - the inside is not), and soon discovered that we were next to a loud buzzer which goes off frequently - perhaps to notify waitstaff that an order is up? It was jarring and unpleasant. We were mostly ignored for a long time. Finally got some drinks, then ignored again. We were ready to order food and nobody stopped by. They were too busy running back and forth to the beautiful patio with food and drinks. Now look, if I were paying half price for the service, atmosphere, and the loud buzzer inside, maybe that would be worth it. But that’s not the case. We finally decided we had enough of the hierarchical service and atmosphere, and when the rude owner/manager himself came over to take our order, we politely asked for the check instead. Boy did that tick him off - I’m not sure why as we spent 30 Euros on two drinks and some water. He continued to race by and knock the extra chair against our table as we waited for the bill, and then yelled at us to go pay in the back when we put our credit card onto the bill holder. We couldn’t wait to get out of there. I’m not sure if they don’t like tourists or don’t like Americans or don’t like people, but the owner was so impatient and rude that I highly recommend you find another place to dine. Oh and the drinks are...
Read moreDuring my stay on Ischia, dining at Jack all’Epomeo was without a doubt one of the highlights of my trip. From the very first moment, the staff made me feel welcome with their warm smiles and genuine hospitality. They are not only attentive and professional, but also truly go above and beyond to ensure every guest feels comfortable and cared for.
The food itself is nothing short of world-class. Every dish is prepared with remarkable attention to detail, balancing traditional flavors with an elegant presentation. Fresh ingredients, perfectly executed cooking techniques, and a clear passion for culinary excellence shine through in every bite.
What makes this place truly special is the atmosphere: a blend of relaxed island charm, pure love for nature, refined dining and perfectly relaxing Music. A real Happening. Whether you come for a casual evening or a special occasion, Jack all’Epomeo delivers an unforgettable experience.
If you are on Ischia and want to enjoy outstanding cuisine paired with exceptional service, this restaurant is an absolute must. Whenever I will remember Ischia, I will remember this...
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