Forno 21 — Restaurant in Milan

My friend was sick as a result of gluten contamination. We researched this restaurant and traveled here across the city thinking it would be safe for coeliacs. We clearly communicated she had coeliac disease, is allergic to gluten and cannot have any cross-contamination. However she quickly became sick after eating.

After communicating this to our waiter, he fetched his manager. Both heavily implied we must be lying because they take precautions to prevent cross-contamination. We explained that there must have been some kind of mistake because my friend had been sick and had to purchase medication as a result. The waiter jokingly said “mistakes happen”. They refused to comp any part of the meal.

I understand that mistakes can happen and it’s clear some precautions were taken however refusing to apologise or take any kind of accountability, and charging someone for a meal they threw up as result of that mistake is completely unacceptable to me. My friend will now be sick for days after consuming a meal we were assured would be gluten free. We will certainly not be returning and we advise anyone with coeliac disease...

We loved the restaurants in Naviglio Grande so much, we came second time this week, but we tried the restaurant at the other side of the canal, and Forno 21 was our pick out of good review. The menu has 3 options of Risotto but did not have mushroom Risotto which we craved for, the Italian lady owner just willingly to meet our request… so far this was indeed one of the best Risotto in Milan we savored before, the chef actually grilled the mushrooms separately and the charred aroma really boosted our appetite. We also ordered Red Octopus with caramelized onions, again the grilled fragrance was really great, those the side is a bit more inclined toward an antipasti (than a main dish), so we went for another dish, again we request the Swordfish to be grilled instead of pan fried. Again, with lightly salted, the slice of swordfish satisfied our crave for seafood this evening. The restaurant manager Mohd was definitely a service oriented professional. Will come back again for the Funghi...

My first time visiting Milan and I was stay8ng close to Navigli (neighborhood famous for the canals). I picked this place because it offered what I wanted and was open during the time I was in the area.

Disclaimer: my review is based off the prospect of a free shot, but my thoughts are still authentic.

The menu is priced decently. I paid 28€ for my bill. I got insalara mista, pizza, and aperol (there's a 2€ cover charge, fyi) I wished the drink was two euro cheaper, but it delicious and strong so I can complain too much. The salad was standar, nothing to write home about. And the pizza was tasty.. I always go for diavola because I like spice and it delivered.

Overall, the place is a great spot to choose from (given that you'll pass by a few others on your way to it)

I would come back here and definitely...