McDonald's — Restaurant in Milan

McDonald’s used to be known for consistency and convenience, but after the recent scandal, it is impossible to see the brand with the same eyes. What should have been a simple meal now feels like a gamble with quality and safety.

The real problem is trust. Once customers start questioning what is really in the food, the entire foundation of the brand collapses. Instead of clear answers and transparent accountability, McDonald’s has responded with silence, vague statements, and corporate spin. For a company of this size, with millions of families relying on it every day, that is simply unacceptable.

Visiting the restaurants only reinforces this disappointment. Food quality is inconsistent, often served lukewarm or poorly prepared. Service is rushed and impersonal. Cleanliness in several locations falls below even basic standards. Combined with the shadow of the scandal, every bite now feels tainted with doubt.

It is shocking that a global leader would allow itself to fall so low. McDonald’s has the resources to set the highest standards in the industry, but instead it has chosen shortcuts, cost-cutting, and damage control. The scandal made one thing clear: the brand’s priorities are not the customers, but the profits.

For me, McDonald’s no longer represents safety, trust, or value. Until the company makes real, visible changes, starting with honesty, I cannot recommend it to anyone. The golden arches are supposed to symbolize happiness, but now they only remind us of what happens when...

Suggestions 1)Migliorare spazio gioco per bambini 2)Inventare altre storie più interessanti per il loro livello di comprensione. (per mcmenu bimbi ) 3)lo spazio per le feste compleanno dei bimbi sono strette,senza poter fare dei piccoli giochi,. L'aria condizionata troppo alta fa ammalare i bambini. Le sedie ingombranti e pericolose per i piedini. 4)Animatori professionisti per bambini. La signora Nunzia incudeva terrore ai bambini altroché animazione. 5)tutto il personale visto questo pomeriggio si muoveva con lentezza come se fossero delle persone senza qualifica. Proprio deludente! Non immagino quando ci sono tanti clienti,come sabato o domenica.Suggestions 1)Migliorare spazio gioco per bambini 2)Inventare altre storie più interessanti per il loro livello di comprensione. (per mcmenu bimbi ) 3)LO SPAZIO PER LE FESTE compleanno dei bimbi sono strette,senza poter fare dei piccoli giochi,. L'aria condizionata troppo alta fa ammalare i bambini. Le sedie ingombranti e pericolose per i piedini. 4)Animatori professionisti per bambini. La signora Nunzia incudeva terrore ai bambini altroché animazione. 5)tutto il personale visto questo pomeriggio si muoveva con lentezza come se fossero delle persone senza qualifica. Proprio deludente! Non immagino quando ci sono tanti clienti,come sabato o domenica. 6)ho ordinato insalata con il pollo grigliato Il pollo era semplicemente come un pezzo di mollica di pane.. Senza gusto di polo ne aspetto!...

I was discriminated against based on my country of origin, I was refused service and I was threatened by manager Eslam that they will call the police on me. Manager Eslam didn't accept my vaccination because I come from a country outside of EU. They were required by a decree by Ministry of health to accept my foreign vaccination. I'm considering to pursue legal action due to this clear act of...