Caffè Mimosa — Restaurant in Rome

Zero stars would be my preference. Awful customer service. 1st time we went in, the girl with long hair laughed loudly as we’re English and was using google translate to order vegetarian food. The food itself was good so thought we’d go in again today. Same girl with long hair laughed as soon as she saw me, said something in Italian and said ’English’ in the middle of her mocking then continued to laugh and talk loudly in Italian. The waiter young man began to join in laughing. The manager told them off for laughing at us us being English and their rudeness. We were going to order food again but didn’t bother after the 2nd attempt and being laughed at. I have never on my travels felt so unwelcome and received such poor staff ignorance and behaviour towards non Italians. Absolutely appalled and was very upset when we left. They will not get 1 more euro from us whilst we are here. The young girl with long hair laughing at customers from England needs preferably dismissing or taught how to be polite and respectful to those who have chosen to spend their time and money in her homeland. Never experienced anything like it anywhere else in the world. Never again on principle. In the uk I would say x2 staff are ignorant and borderline racist immature people who have no respect, thought or care for their customers. This was unfortunately our first experience of Rome after leaving home nearly 12 hours earlier, tired and hungry. We felt very unwelcome. If you’re ‘English’ as she pointed out laughing on both visits then be prepared to be mocked and laughed at in front of everyone there. A real shame that 2 staff although led by the younger girl have ruined our experience in this place. A shame the manager lady had to speak to them in front of me as she was polite. Why hire such poor staff to ruin your business? Do not recommend if...

Where do i start? Iwent to this cafe I had a coffee, then I decided to have another one. I get inside and there was three girls behind the bar and I asked for coffe, juice, and cookies. One of the girls said “of course it’s not the fast food” in Italian and then they started laughing with owner. I felt in this moment very bad. And I just wanna say firstly if someone speaks English it doesnt mean they’re American, and second if you dont know how to work with people then don’t work in...

Ci fermiamo per un aperitivo. La mia ragazza chiede se hanno qualcosa di vegano. Dicono di sì. Oltra a "patatine, arachidi e olive" hanno del farro con verdure. Il cameriere torna con patatine, arachidi e snack tostati al formaggio. E chiede "hai detto che sei intollerante al glutine?" No... Avevamo chiesto VEGANO. Gli arachidi sono tostati con FORMAGGIO. E cmq niente olive Portano il tagliere e nel farro è pieno di feta. Le pizzette rosse hanno la mozzarella. Panini e pizzette tutti con formaggio e carne. Per disperazione ci portano 2 tartine con il pomodoro. Nel 2025 ancora non sanno che cavolo...