They can't speak english, so not good if you're a tourist visiting the Vatican. Aside from that, the waiters and waitresses are extremely rude, literally throwing the food we ordered in the table. They got orders all wrong and started arguing with me when I pointed out that was not what we ordered. Avoid!!!
Edit after owner's response: nope, the review is not for the wrong business, it's definitely for your business. The attitude of both, waiter and waitress, today at lunchtime cannot be explained or justified. I can accept that they speak very poor English, I can accept order mistakes - it happens. I cannot accept throwing the food on the table or your employee shouting at me because I sent the wrong order back. If they can't understand what is being said because they struggle with English language, they need to voice it and we will all find a different way of communication. Shouting at customers for being frustrated and uncapable of performing your job is rude, unprofessional, and below the most basic standards of decency in...
Read moreThe location is excellent, just a short walk from the Vatican, and the restaurant itself has a lovely setting with both indoor and outdoor seating. The decor is tasteful and makes for a pleasant atmosphere. Prices are reasonable as well.
That said, the food was just okay—not bad, but nothing that stood out. The real disappointment was the service. My order was forgotten twice, first an entrée and then later my espresso, which made the experience frustrating.
Overall, a nice spot in terms of setting and value, but the service needs improvement to match the quality of...
Read moreWe had an amazing experience at Mancini thanks to Gabriel and Adelina! From the moment we sat down, they made us feel genuinely welcomed and taken care of. Gabriel was incredibly knowledgeable and attentive, making great recommendations and ensuring everything was perfect throughout the meal. Adelina brought such warmth and positive energy—it really elevated the whole evening. Their teamwork was seamless and professional, but also personal in a way that made us feel special. Thank you both for making our night unforgettable. We’ll...
Read more