Bistrò Il Golfo - Lenno (co) — Restaurant in Tremezzina

They know how to make you cry and to feel like a RUBISH.I Hope this message see the owner. First of all we went to that restaurant every week with our clients from all over the world. After long walk It was a nice place to eat something simple and relax. Everytime i went there with my Labrador retriever dog and asked if i can come.They said yes no problem and we love dogs more than people.We did the same today.I asked if i can and lovely waitress said Yes! Gave a hug for my dog ,where smilling and asked if we had a good bath in the lake. After they left our food and drinks on the table, and later came an older woman and started screaming in front of all people in the restourant that i am with my dog.I swear everybody stared at us ,and She were talked with us like we are RUBISH. And She looked so proud of her self and happy. Than i came inside to tell that i am educated person and would never talk without respect for the people.She were screaming again and again .I Just Asked to pay because i canot be disrspected like She did. We didnt finish our food ,and She staired infront of the people and Just told why we are not leaving.Why we are not leaving Noww. So they gave permision to come with a dog , were screaming in front of all restaurant ,told to pay for not finished food and leave a restourant (maybe bar )...Such a shame...And you Imagine how i feel as Person Who was kind ,were eating there every week ,Always leaving tips and smile. I couldnt even tell everything because i wanted to Cry and my Heart were shaking of this shame Moment...It qas the First experience in my...

I wasn't going to make much of it, but seeing so many complaints about the staff, I'm glad I changed my mind. The complaints about the old lady at the bar being rude are true.

Here is our experience: We were a group of three and wanted to sit at a table. We saw and chose one near the window (inside the location, not on the terrace). Didn't think much of it, but apparently we made a crucial mistake by picking a table for four while being only three people. (We planned to eat and drink, not just hang around.)

So the old lady at the bar starts ranting that we can't sit three people at a table for four, and tells us to go sit at a table for three, pointing toward the back. We went further inside, but there were only tables with either two or four seats (chairs or benches). We sat down at one of them and asked another waitress if it was okay — she said yes. But right after that, the old lady started ranting again, pointing us to another table, identical to the one we were already at, just a little further back.

In the end, I think the old lady just wanted to save the "better" seats for groups of four. Either that, or it's the effects of menopause — who knows.

Anyway, while we understand the desire to keep tables fully occupied (though it's the first time I've seen someone complain about three people at a table for four), there's really no excuse...

We went in as we’ve seen some google reviews and our hope was to go get some food. we went inside and asked if it’s okay if we sit down they only told us a dry “yes”. after we got seated we immediately got the cards from a male waiter. we saw that the waitresses and waiters are taking orders and serving the food quite fast so we were happy about that . after 15 minutes nobody has come to see us so, even tho all of them had made eye contact with us. people that got seated after us were already getting food so we kindly asked one waitress that passed our table the 8th time if we could order already. she said “one second” which is come fine and i thanked her. well she was circling around all the guest around us and didn’t come to us even when i asked her again. after the next 10 minutes she seated another table directly next to us. then she served another table next to us (which came after us) and looked us directly in the eye and passing through us and served the people that got seated literally the moment before. we got some not nice faces from her. unluckily that was too much for us since we don’t see what her problem was, but for sure we left and found another place which was so adorable and we got served and got the food within 10minutes instead of waiting over half an hour only to get some very uncomfortable looks...