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Learn moreFood was tasty and the waitress was very friendly. However, the man (who I believe is the manager), presented himself very kindly in the beginning until we decided not to try their desserts when he asked us. He took away our finished food plates then walked away without saying anything. We were assuming we were going to get the check and pay, then leave. So we waited 10 minutes and when we saw him again to take back the finished drinks, we asked for the check. Then he told us to wait at the table and he will come with the credit card payment pad, but he never came back to us. We waited another 15 minutes (we have a itinerary and it was getting late), then we saw the waitress walk past and asked her about where to pay, she then replied with up front. Then we see as we walk up front, the same manager/man who told us he’ll bring the credit card payment pad was helping another customer who was local, with their payment. Then as we came up, he said wait again, then walked out to deliver and bring food from the kitchen to outside and did not come back until another 5-8 minutes. Eventually, the waitress helped us and we finally were able to pay for our food and leave. In total, it took 30+ minutes from the time we finished the food to the time we paid for the food.
We believe that this man/manager was upset because we “tourists” did not want to purchase their tiramisu and cheesecake, and purposely lied to us to wait for him to bring the payment pad and left us for 30+ minutes to help other customers who might purchase his desserts. Maybe it was the desserts, maybe it was that we’re American tourists, or maybe it’s that our ethnicity is Chinese. Or maybe it’s all 3?
FYI, I was taking a picture of the store front but coincidentally he showed up in the picture so he’s a picture reference to show you about the guy I was talking about. I don’t feel bad about posting him because he...
Read moreThe worst service ever. We’ve been waiting for waitress for 30 minutes, after we called her. She just ignored us, walking by to other people again and again. We ordered pizza, pasta and grilled vegetables and asked to bring all the food at the same time. They said “sure, no problem”, and they brought only pizza in one plate and nothing else. After 15 minutes they brought pasta and grilled vegetables (a few slices of aubergine and zucchini, although in menu there were peppers as well). When we wanted to pay we’ve been waiting for a bill for another 15-20 minutes, after what we just came to pay ourselves (there was no crowd in the restaurant by the way, it was half-empty)
UPDATE! After my review the owner accuses me that I’ve stolen the key from their bathroom. This is ridiculous considering they the bathroom is completely open in this restaurant. Disgusting attitude and slander after...
Read moreThis was our first family trip to Italy. Thank you very much for the smiles and attention to our baby (she was delighted every time) ;) Thanks to the restaurant staff for the warm welcome and for introducing us to delicious local cuisine! We were in other places nearby, but after we found this restaurant on small street, all our lunches were only there. Our first Aperol spitz was there and it was delicious. All the types of pasta we tried were delicious! The pizza is at the highest level (in other places they paid more, but had less taste). Takeaway pizza is also very tasty. Definitely...
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