MUST GO
if you want an authentic, delicious experience please please come here. We celebrated my girlfriends 21st birthday here this evening and it couldn’t have been any more magical.
Service: the service was sublime, we came late (around 9pm) and spent 2 hours at this beautiful restaurant, the servers were amazing from start to finish. Their accommodating nature meant we felt well catered for, whilst also enjoying a solitary meal. Not to mention the excellent table service we received.
Food: For food, there are no other words but WOW. I myself had the riccoto filled pasta while my partner enjoyed the FRESH crab pasta… it was incredible. Extremely well priced for the quality of the food, and extremely quick service, I honestly have never tasted batter. Special mention to their fish suggestions as the crab was sublime. Please take time to ask and trust the servers as they are professionals in this business. This is NOT A TYPICAL TOURIST SPOT.
Atmosphere: To say this place is special is an understatement. From the floor, to the walls you are immersed in culture and history. My partner and I didn’t know where to look first. For the great piece of a meal you get an art gallery too. If you are a fan of Venican art please lavish in the beauty this venue beholds. With the added bonus that San Toma is a gem unto itself.
Overall, if you overlook this spot you are missing out, I am a frequent Italian tourist and I have never in my time experienced such a special venue, despite our occasion I am sure of the quality of service and if the food. It’s a must go spot, and the variety of food on offer is incredible. My only downside is that we did not come earlier to enjoy for longer.
Thank you to the team and the chefs tonight for making Venice the beauty that it beholds in one...
Read moreFood was top notch but service was poor and RUDE. I went with my family with 2 year old boy. 1. He was playing with the light (battery operated) on the table and the waiter angrily grabbed it and took it away 2. We were sitting outside and Iover the chair to the side of table and the waiter said that I'm not allowed to sit on that side of table (othera were sitting similarly 2 tables down) 3. I left the empty glass on the plate (we had finished the meal) and the one of the waiter took the glass off the plate slammed it on the table! They had added a 12% service charge which I was going to ask them to take off but my wife didn't want any trouble!
Addition after reply from restaurant - thanks for the condescending reply. My child was supervised and he was just exploring the light - there is one thing grabbing the light off in disgust, giving 'looks' when the chair was moved (as I said other Caucasian diner were sitting in a similar manner), slamming the glass on the table by reaching over you and it's another thing treating with respect and explaining the rationale as human beings! It seems that it's not just the waiters, the owners attitude also needs to change - so I have downgraded the review from 3 to 1. Ps - food was still annoyingly...
Read moreDissapointing. The service was extremely slow, pretty much non-existing. Waited about 10 minutes to order drinks. Then when the food arrived, it was ok, nothing special. Pancetta in carbonara was cut to bigger pieces than you would expect/get elsewhere and wasn't even cooked properly so it tasted more like a cheap ham. Not once have we been approached by any of the 3 waiters despite having last sip of the drink in a glass. Once finished our meals, nobody came to our table for more than 15 minutes. We then moved empty plates on the side of the table. Again nothing. So after waiting about 20 minutes with empty plates and empty glasses I had to attract attention of one of the servers and asked for the bill. When paying, there was 'servizio 12%'. When I asked whether it's a tip the waiter said that 'it's a tax, not a tip'. When I asked why does it say service in Italian then he answered it's only a tip for his boss and not for him?! Ridiculous. Not only the server lied about the charge being a tip and not a tax, but he even expected something extra for non-existing service. Location ia great though, there was even live music performance on the square, but the service here is very...
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