Seafood Izakaya Toyomaru Suisan - Hiroshima Hondori Station — Restaurant in Hiroshima

When we entered the izakaya without a reservation, the staff at the entrance said, "We'll prepare a table for you, please wait a moment." However, even after they finished attending to a customer who had just paid their bill, they kept us waiting while engaging in casual conversation with other staff members (which seemed like talking negatively about other colleagues). It was unnecessary for us to wait in the relatively empty restaurant.

Later, we were seated at the counter, and the same staff member, who was a woman with a larger body size, asked me, a Japanese person who had been speaking Japanese all along, if I could understand Japanese presumably because I was with a Caucasian friend. It was a very unpleasant experience.

Regardless of putting on a superficially "polite" demeanor, animosity towards specific customer groups, such as foreigners, can still be sensed...

The food is fair. But the service was the worst I have ever encountered in Japan. The waitress here couldn’t speak English which is really common in Japan, but they would try to avoid you. Was standing at the entrance for an hour and nobody came and explained to us. While we were finally seated, we asked to have all you can eat grilled oysters & all you can drink. The first answer we got was quite reasonable, that all you can eat must be reserved in advance. For the all you can drink, the waitress said we couldn’t order it and we just didn’t understand as we saw other customers who dine at the same time order. Then we ordered a la carte grilled oysters, most of the tools were missing, but we saw the tools was served when the food came on the other table, we just didn’t bother ask anymore. What a disappointing dinner! Please think twice if you want...

Beautiful and super convenient hotel with a nice onsen. I recommend for the location plus onsen. The food was not good. Dinner was very expensive, and we were surprised it was buffet as it was not advertised. The buffet both for dinner and breakfast was bland and poor. I would give it less stars, but there isn't a lot of choice on Miyajima. Recommend avoiding dinner here. Just eat roasted oysters in the shopping...