Sushi Mitsukawa — Restaurant in Kutchan

Absolute Scam – Avoid at All Costs

Sushi Mitsukawa at Park Hyatt Hanazono is an insult to the concept of omakase. At $300 per person, this should be an elite, precision-driven dining experience. Instead, what I got was a shameless cash grab that completely fails to justify its price.

Serving Salmon in Omakase? A Joke. No legitimate omakase restaurant serves salmon—it’s a cheap, low-tier fish that has no place in a high-end sushi course. The fact that it was included here tells me everything I need to know about their lack of authenticity and culinary expertise.

A Clueless, Amateur Chef I was served by a chef who was clearly in training, fumbling through the entire meal. This is unacceptable at an omakase restaurant. If I wanted to be a guinea pig for someone learning how to make sushi, I wouldn’t be paying a premium price for it.

A Sushi Disaster – Can’t Even Roll Sushi Properly I ordered an ikura add-on roll, and it fell apart before I could even pick it up. This is basic sushi-making 101, yet they couldn’t get it right. If a place can’t even roll sushi properly, it has no business charging high-end prices.

Warm, Flavorless Rice – A Cardinal Sin Sushi rice is the foundation of any omakase meal, and they utterly failed here. The rice was warm, mushy, and lacked vinegar seasoning—completely ruining.

We went there as a group of 6 and spent close to $1800 USD and it’s not worth it. A $70 omakase in Singapore experience is so...

This restaurant only exists to scam the uneducated nouveau rich staying in Park Hyatt.

Ate there on 4th Feb for dinner. Paid 30000JPY++ per pax for 6 people.

Food was terrible. Worst sushi experience I have ever had in Japan, before even mentioning the price.

Rice was unseasoned with no vinegar, tasted like plain white rice. For some strange reason all the rice in my sushi was served scalding hot.

Salmon sushi was served, tasted terrible. Otoro was a strange cut with tendons inside. Strangely, cooked boiled shrimp sushi was served, was absolutely tasteless. Ikura roll was falling apart, with soggy seaweed instead of crispy. Conger eel was overcooked and tasteless.

The chef didn’t even know where to find the tuna for the negitoro, he was fumbling around in the cabinets until the other chef had to step in and help him take it out.

I had better sushi from Lawsons at...

My experience at Sushi Mitsukawa was deeply disappointing, not because of the food—which was excellent—but due to an unresolved issue with a double charge.

I made a full prepayment for my reservation (JPY 84,700) well in advance via TableCheck, but I was charged again at the restaurant (JPY 94,017), including the same base amount plus additional à la carte items. I was told the prepayment would be refunded, but months later, no refund has been processed.

Despite several polite follow-ups and providing proof of payment, I’ve received no resolution or meaningful communication. This lack of accountability has been disheartening, especially from a restaurant of such high reputation.

I hope this feedback encourages better service and transparency in handling...