HARBS Nagoya PARCO Store — Restaurant in Nagoya

First of all, I asked the staff in japanese where is the tea comes from on the menu (Ceylon) and I also asked them if it's black and white tea, the staff look at me and asked me what's black and white tea. This is so unprofessional. They should know what they are selling and explain to the customers. They should have more knowledge training on their staff instead of just slime and serve and pick up the dirty dishes.

Secondly, I ordered the orange mousse tart. The orange crem and the tart was separate taste. Also the orange inside the cream is taste like from the Cans orange and not using the real orange.

The tarts itself with the sponge cake is not match with the orange mousse at all.

I would not recommend anyone to go there because the beverage is more even expensive (20,00yen) than one slice of...

Worst of the worst- We didn’t get to taste their cakes.

After ordering our food and waiting with a glass of water for 30+ mins they asked us to order again. They simply forgot our order.

We sat right in front of the preparation area from where we understood they were busy, but no one came to ask why our table had been empty in the duration of that 30+ mins.

I know they have more than enough customers but they should at least be professional to at least be curious about why we took up one of their precious tables n looked...

名古屋パルコ...