I rarely ever give 5 stars. It's a 4.7, I think.

You can pick kind of ala carte style many sweets...

The ingredients that they use are really high quality and they don't cut corners at all. I don't think they use any preservatives or weird additives that I know of. They use butter instead of cheap shortening or lard or palm oil or fat spread.

I think they let the natural taste of the ingredients shine instead of relying on artificial flavoring like other companies usually do.

The staff at the main branch are mostly able to speak English and the service is great. If you're only waiting for standing seating you can get coffee for like a little more than a hundred yen and amazing raisin butter ice cream sandwiches.

The sit-down restaurant space was a bit more fancy but I didn't eat there. Even on a weekday there was a small waiting list. I can't imagine how crowded this place gets on weekends so it's better to visit either early in the morning or in the evening???

The raisin butter ice cream sandwich was really fresh and better than imagined. 230yen in 2022, now 250yen in 2/2023 It was very satisfying and the cookie was crunchy and buttery. There are some other sweets that also cannot be eaten in except for at the shop so I highly recommend trying them.

The only problem I had was that the products are not separated into what can be fine at room temperature and what is not fine at room temperature. Therefore you have a whole bunch of customers going home with things that are going to melt or chocolate that is going to come out of tempering or other problems.

If you buy things from the shop I think you should pack it all up in a box and send it by cool delivery. It's too much of a risk to bring back chocolate and have it melt. I brought back one thing from Hokkaido and the chocolate came out of tempering.... even mid September!

Although this isn't about the main store I had a cream puff at the Otaru shop. The dough part was dry and disappointing....... But since it was only a 100 yen I don't think people would complain much. I'm glad that they stick to good ingredients though. The lady who was running the cafe at the Otaru shop was quite unfriendly and prickly so I recommend eating at the Sapporo shop!!!