Island Vintage Coffee — Restaurant in Tokyo

My first visit to Japan with my family was fantastic. This was the only poor experience I had in the entire trip. My family and I were enjoying our stay ar Decks Tokyo Beach and decided to get coffee and drinks. They closed at 9 p.m. and it was 8:40 p.m. There were 5 of us who wanted coffee, soda and water. The two tall thin guys said they were closing. It was 20 minutes to close. They were polite about it but then as we were leaving, they said some things to each other and started to laugh among themselves. This really angered my wife when she saw this. We saw so many polite and respectful people in Japan throughout our visits in Ginza, Shibuya, Shinjuku, Akihabara and Odaiba. And we never saw any behavior like these two impolite and lazy workers. The day was...

Lack of flexibility and poor customer service is the reason why this place is always empty. If you are here to look for some Aloha, go elsewhere because here you will find nothing but poorly serviced, overpriced money grab. I ordered lunch set and asked for a large coffee offering to pay the price difference. They declined because it wasn't on lunch menu. I ended up ordering individual items, at full price. Oh well they gonna need it because I am taking my business to Honolulu Coffee from now on. You just lost another customer because of your short sightedness and...

We haven't been to this Hawaiian cafe chain since we moved back to Japan, but used to visit every now and then in Omotesando, Odaiba and also when in Waikiki, Hawaii back in the day. Quality and service is the same as we remembered, but prices feel far too expensive for what it is. We had sandwiches, an acai bowl and coffees and it came in at 6,000 yen. However, if the weather is good and it's crowded, you still have a decent chance of snagging outdoor seats and it usually doesn't have as long of a line as other restaurants nearby...